Housing Manager - Supported Housing Charity

JR United Kingdom; Coventry; On-site; GBP 32,000 - 45,000; Full time

Job summary

Join a small Supported Housing charity for Veterans as a Housing Manager during an exciting Change Programme. You will lead tenancy management services, ensure compliance with health and safety legislation, and support tenants in decision-making. Ideal candidates will have extensive housing management experience, particularly with the ex-Service community.

Qualifications

• Extensive housing management experience, preferably with a local authority or housing association.
• Knowledge of issues faced by the ex-Service community, especially Veterans.
• Experience in managing staff and monitoring performance indicators.

Responsibilities

• Lead and manage the Housing Team in tenancy management services.
• Ensure delivery of a customer-focused housing service to ex-Service personnel.
• Implement and monitor Health and Safety policies throughout housing operations.

Skills

Staff Management

Property Management

Financial Management

Health and Safety

Quality and Regulatory Compliance

Education

Extensive housing management experience

Job description

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Client:

Location:

coventry, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations, making it an exciting time to join as a Housing Manager.

Job purpose

Responsible to the Head of Housing for leading and managing the Housing Team in tenancy management services.

Ensure delivery of a customer-focused housing service to ex-Service personnel and their dependents, actively engaging tenants in decisions affecting service delivery.

Implement and monitor Health and Safety policies throughout housing operations to ensure safety and compliance with legislation.

Provide regular management reports on performance outcomes and key indicators.

Manage day-to-day property and tenancy services expenditure within budget.

Collaborate across teams to support the charitable objects through excellent housing management.

Key Accountabilities

• Staff Management
• Property Management
• Lettings, allocations, and voids management
• Tenancy management, rent arrears, and enforcement
• Tenant participation and engagement
• Financial management and control
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity

Person Specification

Extensive housing management experience, preferably with a local authority or housing association, especially in property and asset management.

Experience in managing staff and monitoring performance indicators related to housing functions.

Knowledge of issues faced by the ex-Service community, especially Veterans with support needs.