Housing Management Officer

AS-Texte; Guildford; On-site; GBP 20,000 - 30,000; Part time

Job summary

An exciting opportunity awaits as a part-time Housing Management Officer in Guildford, where you will play a vital role in transforming lives through effective housing management services. This position requires a confident communicator who can build trusting relationships and support vulnerable individuals. Join a dedicated team at a leading provider of supported housing in the UK, where your contributions will make a meaningful impact. Enjoy a range of benefits, including generous annual leave, financial incentives, and professional development opportunities, all aimed at enhancing your lifestyle while you help others. If you are passionate about making a difference, this role is for you!

Benefits

26 days annual leave rising to 31 days

Financial incentives for service milestones

Extra day off on your birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Loans for financial emergencies

Occupational Sick Pay

Induction package and training

Long service awards

Qualifications

• Experience in housing management and working with vulnerable groups is essential.
• Strong communication skills and ability to build trust are crucial.

Responsibilities

• Provide housing management services and excellent customer service.
• Maintain effective liaison with local management on health and safety and repairs.

Skills

Communication

Relationship Building

Support for Vulnerable Groups

Knowledge of Community Resources

Problem Solving

Education

Experience in Housing Management

Knowledge of Homelessness Issues

Job description

About The Role
Exciting opportunity for a part-time Housing Management Officer based in Mulberry House, our supported housing service in Guildford.
At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support, and resettlement.
As a Housing Management Officer, you will help provide housing management services to residents, deliver excellent customer service, ensure that the units are maintained, and keep the scheme in good order. You will maintain effective liaison with the local management team regarding health and safety, allocations, effective arrears control, repairs, and void turnaround.

About The Candidate
Working in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can-do attitude in your daily contribution to transforming lives.
You will need to:

• Be a confident and capable communicator
• Be able to build trusting, professional relationships
• Be able to help people develop their skills, strengths, and talents.
• Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups.
• Have a good understanding of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.

We really want you to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you transform your lifestyle by giving you access to some meaningful additional benefits. This includes:

• 26 days annual leave rising to 31 days
• £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
• An extra day off on your birthday
• A High Street discount scheme (great savings both online and offline)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.

Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery, and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support, and resettlement services to our residents. That’s where you come in.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.