Housing Management Coordinator

Home Group; Luton; On-site; GBP 26,000; Part time

Job summary

Join a forward-thinking organization as a Housing Management Coordinator in Luton, where you will play a vital role in supporting tenants and ensuring their homes are safe and well-maintained. This position offers flexibility and the chance to work closely with a diverse team dedicated to making a difference in the lives of older individuals. You will manage tenancy support, assist with housing benefits, and ensure compliance with health and safety standards. With opportunities for career growth and a supportive work environment, this role is perfect for someone passionate about housing and community well-being.

Benefits

34 days leave including bank holidays

Health Cash Plan

High street discounts

Opportunities for career growth

Supportive wellbeing tools

Qualifications

• Experience managing a housing caseload and overseeing landlord duties.
• Knowledge of re-letting rooms and tenancy actions.

Responsibilities

• Support older people and engage with tenants for property maintenance.
• Assist customers with housing benefit claims and manage rent accounts.

Skills

Housing Management

Tenancy Support

Rent Collection

Collaboration Skills

Organizational Skills

Tools

Technology for Support Plans

Business-insured Vehicle

Job description

Job Description - Housing Management Coordinator (25793)

Job Title: Housing Management Coordinator

Location: Luton, Applegrove

Salary: £25,838 per annum [pro rata] plus benefits including Health Cash Plan

About the Role

This is a great opportunity for a Housing Management Coordinator to join our team in Luton. As our housing and property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. You will provide a housing management service, supporting tenants to manage their tenancies and rent accounts.

Typical Day

• Supporting older people (over 55s) and engaging with tenants to ensure their properties are good homes.
• Assisting customers with housing benefit claims and managing rent accounts.
• Issuing and signing warning letters and notices, including attending court when necessary.
• Preparing rooms for new tenants and ensuring maximum occupancy by turning around vacant properties within set timescales.
• Ensuring health and safety compliance and maintenance standards are met.

What You Bring

• Experience managing a housing caseload and overseeing landlord duties.
• Knowledge of re-letting rooms or units, rent collection, and tenancy actions.
• Ability to lead and support team members.
• Proactive, well-organized, and capable of working independently.
• Excellent collaboration skills with colleagues and external partners.

Additional Details

Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. This is under regular review.

Team and Culture

You will join Juliet and a team of eleven managing Older People's Independent Living services. We are diverse, supportive, and passionate about our work.

Job Details

• Flexible working hours (18.75 hpw)
• Work pattern that suits you
• Based in Luton, with occasional travel around Bedfordshire and Hertfordshire
• Use of technology for support plans, benefit claims, and tenancy management
• Business-insured vehicle and mileage reimbursement
• Enhanced DBS check (paid for by us)

Our Values

We foster an inclusive environment where everyone can be themselves. Our diversity networks support all colleagues to thrive, making Home Group a great place to work.

Benefits

• 34 days leave (including bank holidays and a personal 'me day'), increasing to 39 with options to buy more, plus volunteering days
• Health Cash Plan saving up to £1140/year
• High street discounts on shopping, holidays, and more
• Opportunities for career growth within the organization
• Supportive wellbeing tools and initiatives