Housing Management Coordinator

CIH International Housing Group; Luton; On-site; GBP 26,000; Part time

Job summary

An established industry player is seeking a Housing Management Coordinator to enhance the lives of older residents in Luton. This role involves providing essential tenancy support, ensuring properties are well-maintained, and guiding customers through housing benefit claims. Join a welcoming and diverse team dedicated to making a positive impact in the community. With flexible working hours and a focus on employee wellbeing, this position offers an exciting opportunity to grow within a supportive environment. If you're passionate about housing and helping others, this role is perfect for you.

Benefits

34 days leave including bank holidays

Health cash plan

High street discounts

Opportunities for career growth

Focus on colleague wellbeing

Qualifications

• Experience managing a housing management caseload.
• Knowledge of re-letting rooms and rent collection.

Responsibilities

• Support customers with tenancy and rent accounts.
• Ensure properties are safe and well maintained.

Skills

Housing Management

Tenancy Support

Rent Collection

Team Leadership

Organizational Skills

Tools

Technology for support plans

Job description

Housing Management Coordinator

Luton, Applegrove

Permanent, part time (18.75 hpw)

Pay £25,838 per annum [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here in Luton. As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts.

Typical day as a Housing Management Coordinator

• Older people service (Over 55's)
• Ensuring our customers' properties are homes they can be proud of, supporting engagement and involvement in their tenancies.
• Assisting customers with housing benefit claims, ensuring these are received on their rent accounts.
• Issuing and signing warning letters and notices when needed, which may lead to attending court.
• Preparing rooms for new customers and turning around vacant or void properties within set timescales to maximize occupancy.
• Ensuring health and safety compliance and that maintenance standards are met.

Imagine going home each day knowing you've helped improve our customers' lives. Join us at one of the UK's top ten Great Places to Work!

You bring

• Experience managing a housing management caseload and overseeing landlord duties.
• Knowledge of re-letting rooms or units, rent collection, and formal tenancy actions.
• Ability to lead within a team, providing guidance and support to colleagues.
• Self-motivation and positive influence across diverse backgrounds.
• A proactive, organized, and can-do attitude.
• Confidence in collaborating with colleagues and external partners.

Note: Due to current sponsorship limits, we cannot offer sponsorship to external candidates for this role. This is under regular review.

Our team

You will join Juliet and a team of eleven managing Older People's Independent Living services. We are welcoming, supportive, diverse, and passionate about our work.

Job details

• Flexible working hours (18.75 hpw)
• Work pattern that suits you
• Based in Luton, with occasional travel around Bedfordshire and Hertfordshire
• Proficiency in technology for support plans, benefit claims, and tenancy processes
• Must have a vehicle insured for business purposes; mileage paid
• Enhanced DBS check required (paid for by us)

A place where you belong

We celebrate authenticity and diversity. Our networks support multicultural, LGBTQIA, and disability communities, making Home Group a great place to work!

What's in it for you?

• 34 days leave (including bank holidays and a 'me day'), increasing to 39, with options to buy more and time off for volunteering
• Health cash plan saving up to £1140/year for dental, optical, prescriptions, and more
• High street discounts on groceries, holidays, and days out
• Opportunities for career growth within the organization
• Focus on colleague wellbeing, recognized as one of the UK's best workplaces

Find out more

Click APPLY NOW to view the full Job Description, learn more about us, and get assistance with your application. Jobs may close early, so apply promptly. For support, contact [e-mail].