Housing Management Assistant

New Appointments Group Ltd; Dover; On-site; GBP 21,000 - 27,000; Full time

Job summary

New Appointments Group Ltd is recruiting a Housing Management Assistant to support vulnerable residents in the Folkestone and Dover area. You will help keep properties safe, well-maintained, and compliant while supporting residents and coordinating with internal teams and external agencies.

This hands-on role requires strong communication, excellent organisational skills, and the ability to work independently within a varied workload.

Qualifications

• Full UK driving licence and access to your own vehicle (essential).
• Experience in housing management, property inspections, health & safety, or a similar role.
• Strong communication and organisational skills.
• Ability to work independently and manage a varied workload.
• Good IT skills and attention to detail.
• Experience supporting vulnerable people would be advantageous.
• Enhanced DBS

Responsibilities

• Carry out regular property inspections and health & safety checks.
• Ensure accommodation is clean, safe, and maintained to a good standard.
• Report repairs and maintenance issues and liaise with contractors, landlords, and housing providers.
• Support new residents with tenancy sign-ups and housing-related administration.
• Maintain accurate records and ensure compliance with safeguarding and housing procedures.
• Build positive relationships with residents, colleagues, and partner agencies.

Skills

Driving licence

Experience in housing management

Communication skills

Organisation skills

IT skills

Enhanced DBS

Independent working

Job description

We are currently recruiting for a Housing Management Assistant to support vulnerable individuals living in supported accommodation across the Folkestone and Dover areas.

This is a varied, hands-on role where you will help ensure properties are safe, well-maintained, and compliant, while supporting residents and working closely with internal teams and external agencies.

Key Responsibilities:

• Carry out regular property inspections and health & safety checks.
• Ensure accommodation is clean, safe, and maintained to a good standard.
• Report repairs and maintenance issues and liaise with contractors, landlords, and housing providers.
• Support new residents with tenancy sign-ups and housing-related administration.
• Maintain accurate records and ensure compliance with safeguarding and housing procedures.
• Build positive relationships with residents, colleagues, and partner agencies.

Requirements:

• Full UK driving licence and access to your own vehicle (essential).
• Experience in housing management, property inspections, health & safety, or a similar role.
• Strong communication and organisational skills.
• Ability to work independently and manage a varied workload.
• Good IT skills and attention to detail.
• Experience supporting vulnerable people would be advantageous.
• Enhanced DBS

Hours:

• Ideally working 30 hours per week, but could consider anything above 22.5. Can be flexible how these hours are worked within 8am to 4pm Monday to Friday.

We are looking for someone who is positive, proactive, adaptable, and committed to providing a high-quality housing service.

The role is subject to Disclosure and Barring Service (DBS) checks.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.