Housing Management Assistant

BRC; Canterbury; On-site; GBP 19,000 - 21,000; Full time

Job summary

Housing Management Assistant in Canterbury for a temporary period, 37.5 hours per week. £13.85 per hour plus holiday pay (£15.52 total). Temp until end of December with potential extension.

You will support residents, conduct safety checks, manage tenancy records and liaise with external agencies to ensure safe, welcoming homes.

Qualifications

• Essential: Full driving licence and access to your own vehicle.
• Experience of working with different agencies/professionals and housing management, health & safety or housing law.
• Experience supporting homeless or vulnerable people is desirable.

Responsibilities

• Carry out regular property, health & safety and compliance checks.
• Support residents with practical housing management.
• Report and follow up repairs, damage and maintenance issues.
• Ensure rooms and communal areas are clean, safe and ready for residents.
• Manage tenancy and licence agreements and explain residents responsibilities.
• Recognise and report safeguarding concerns appropriately.
• Liaise with landlords, Housing Associations, Local Authorities and other agencies.
• Maintain accurate housing, financial and administrative records.
• Build positive relationships with residents, colleagues and the local community.

Skills

People-focused

Organised

Communication

IT literate

Team player

Problem solving

Job description

Housing Management Assistant

LOCATION: Canterbury

SALARY: £13.85 + holiday pay (£15.52)

DURATION: Temp until end December, possibility for extension

HOURS: 37.5 hours per week

About the Role

We are looking for a positive, motivated and people-focused Housing Management Assistant to join our Canterbury team on a temporary basis. You ll help ensure our supported accommodation is safe, well-maintained and welcoming, working closely with Homeless & Prevention Coaches and external partners to support vulnerable people.

Key Responsibilities

• Carry out regular property, health & safety and compliance checks.
• Support residents with practical housing management.
• Report and follow up repairs, damage and maintenance issues.
• Ensure rooms and communal areas are clean, safe and ready for residents.
• Manage tenancy and licence agreements and explain residents responsibilities.
• Recognise and report safeguarding concerns appropriately.
• Liaise with landlords, Housing Associations, Local Authorities and other agencies.
• Maintain accurate housing, financial and administrative records.
• Build positive relationships with residents, colleagues and the local community.

About You

We re looking for someone who is:

• People-focused, positive and enthusiastic.
• Organised and able to manage competing priorities.
• A confident communicator and team player.
• Adaptable, proactive and able to solve problems.
• Comfortable working independently and handling challenging situations calmly.
• Committed to safeguarding, equality and delivering a high-quality service.
• IT literate and able to maintain accurate records.

Essential: Full driving licence and access to your own vehicle, plus experience of working with different agencies/professionals and some knowledge or experience of housing management, health & safety or housing law.

Experience supporting homeless or vulnerable people is desirable but not essential.

If you re passionate about helping people and creating safe, welcoming homes, we d love to hear from you.