Housing Maintenance & Repairs Operative

Mears Group; Tees Valley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Pension/Staff discounts

Access to EAP counselling

Vehicle & fuel card

Job summary

Mears Group is seeking a reliable General Operative to join the North East team on a permanent, full-time basis. The role involves repairs, maintenance and refurbishment across both occupied and void properties, ensuring safe, functional homes and a high standard of customer service.

You will travel regionally and work 42.5 hours weekly, Mon-Fri, 8:00am–5:00pm. The position offers a competitive salary and benefits package, including accommodation support for asylum seekers where applicable and

Qualifications

• Basic DIY skills including re-plumbing a washing machine, putting up blinds, refixing door handles and siliconing a bath.
• Basic painting experience is required.
• Customer service experience is essential.
• Excellent communication skills are required.
• IT literate with ability to use standard software.
• Full UK driving licence is mandatory.
• Reliable with strong time-keeping and a can-do attitude.
• Willingness to travel across the region.

Responsibilities

• Carry out property inspections and general maintenance tasks.
• Complete repairs and refurbishment work across occupied and void properties.
• Perform tasks like changing light bulbs, fitting blinds, applying silicone and adjusting doors.
• Check smoke alarms during inspections and ensure safety readiness.
• Work from set checklists to ensure quality and compliance.
• Meet landlords on-site to provide property access and coordinate works.
• Support works on void properties, including painting and larger tasks.
• Deliver high standards of customer service in occupied properties.

Skills

DIY Skills

Basic Painting

Customer Service

Communication Skills

IT Literate

UK Driving Licence

Reliability

Timekeeping

Can-do Attitude

Regional Travel

Tools

Spirit Level

Screwdrivers

Hammers

Job description

Mears Group is seeking a reliable General Operative to join the North East team on a permanent, full-time basis. The role involves repairs, maintenance and refurbishment across both occupied and void properties, ensuring safe, functional homes and a high standard of customer service.

You will travel regionally and work 42.5 hours weekly, Mon-Fri, 8:00am–5:00pm. The position offers a competitive salary and benefits package, including accommodation support for asylum seekers where applicable and