Housing Location Manager — Support Older Adults' Independence

Anchor Hanover Group; Stanmore; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Wellbeing support

Pension plan (up to 10%)

Life Assurance (3x salary)

Discounts at retailers

Job summary

Anchor Hanover Group is seeking a Housing Location Manager to oversee properties at Oak Mead Court, Stanmore, working 36 hours per week in a permanent role. You will support residents to live independently, manage day-to-day operations and rent accounts while ensuring safety and welfare in our communities.

The role emphasizes strong community spirit, fair handling of issues, and proactive communication with residents.

Qualifications

• Resilient, problem-solving mindset with the confidence to take ownership.
• Strong organisational skills and ability to manage varied responsibilities.
• Genuine passion for helping older people live independent lives.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receives support.

Job description

Anchor Hanover Group is seeking a Housing Location Manager to oversee properties at Oak Mead Court, Stanmore, working 36 hours per week in a permanent role. You will support residents to live independently, manage day-to-day operations and rent accounts while ensuring safety and welfare in our communities.

The role emphasizes strong community spirit, fair handling of issues, and proactive communication with residents.