Housing Location Manager - Empower Seniors' Independence

Anchor Hanover Group; Crawley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Earned pay access

Pension up to 10%

Life assurance

Health & dental plans

Retail discounts

Job summary

Anchor Hanover Group in Crawley is seeking a Housing Location Manager to oversee properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.

The role includes letting properties, managing rent accounts, addressing anti-social behaviour, ensuring repairs are completed to high standards, and building trusted relationships through proactive listening and clear communication.

Qualifications

• A resilient, problem-solving mindset with the confidence to take ownership.
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Responsibilities

• Manage properties and support residents to live independently.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards.
• Build trusted relationships with residents through proactive listening and clear communication.
• Complete compliance, health and safety checks, and risk assessments with internal and external teams.

Skills

Resilience

Organisational skills

Communication

People-focused

Problem solving

Job description

Anchor Hanover Group in Crawley is seeking a Housing Location Manager to oversee properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.

The role includes letting properties, managing rent accounts, addressing anti-social behaviour, ensuring repairs are completed to high standards, and building trusted relationships through proactive listening and clear communication.