Location Manager

Anchor Hanover Group; Crawley; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Mental health support

Earned pay access

Pension up to 10%

Life assurance

Health & dental plans

Retail discounts

Zusammenfassung

Anchor Hanover Group in Crawley is seeking a Housing Location Manager to oversee properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.

The role includes letting properties, managing rent accounts, addressing anti-social behaviour, ensuring repairs are completed to high standards, and building trusted relationships through proactive listening and clear communication.

Qualifikationen

• A resilient, problem-solving mindset with the confidence to take ownership.
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Aufgaben

• Manage properties and support residents to live independently.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards.
• Build trusted relationships with residents through proactive listening and clear communication.
• Complete compliance, health and safety checks, and risk assessments with internal and external teams.

Kenntnisse

Resilience

Organisational skills

Communication

People-focused

Problem solving

Jobbeschreibung

HousingLocationManager
Location:Hanover Close Crawley& Hanover Gardens Cowfold
Contract:36 hours per week | Permanent
Working Pattern:32 hours Hanover Close & 4 hours Hanover Gardens
Salary:£29,870 per annum

A career as a Housing Location Manager-sometimes known as a Scheme Manager or Estate Manager-is all about helping older people enjoy independence,securityand a sense of belonging within a community.

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication andquickresolutions.
• Completecompliance,healthandsafety checks,andrisk assessments, collaborating with internal teams and external agencies to ensure residents receivesupport.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient,problem-solvingmindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3×your annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor -A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people.We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe’renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentandgreat placesto live.

Inclusion iscentral to everything we do.Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adhere to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.