Housing IT Systems Administrator: Transform Service Delivery

Darlington Borough Council; Tees Valley; On-site; GBP 39,000 - 42,000; Full time

Benefits offered by this job

32 days Annual Leave

Local Government Pension Scheme

Flexi-time scheme

Flexible working

Staff wellbeing

Job summary

Darlington Borough Council is seeking a Systems Administrator (Housing Services) to join the Housing ICT Team. The role focuses on user-facing software administration and business processes, delivering system developments and improvements for housing services.

You will lead in development, implementation, and continuous improvement of IT systems, manage user accounts, and support service transformation in a small, dedicated team.

Qualifications

• Experience with housing management systems is advantageous.
• Proven project management skills are required.
• Experience configuring software and improving business processes.

Responsibilities

• Managing user accounts and system permissions.
• Configuring and implementing software enhancements and new functionality.
• Supporting system users across Housing Services.
• Reviewing existing processes and identifying opportunities for improvement.
• Ensuring technology solutions support service transformation and efficiency objectives.

Skills

Project management

User account management

Business process improvement

Tools

MRI Enterprise

MRI Asset Management

AccuServ Repairs

RentSense

Job description

Darlington Borough Council is seeking a Systems Administrator (Housing Services) to join the Housing ICT Team. The role focuses on user-facing software administration and business processes, delivering system developments and improvements for housing services.

You will lead in development, implementation, and continuous improvement of IT systems, manage user accounts, and support service transformation in a small, dedicated team.