Housing Interventions Worker

Premier; Usk, Pontypool; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Training opportunities

Pension scheme

Annual leave 25–30 days

Job summary

The Forward Trust is seeking a Housing Interventions Worker to deliver 1:1 housing advice and intervene to prevent homelessness across Gwent. Based at Torfaen Probation Office (Pontypool) with travel to Caerphilly and prisons, you will assess housing needs, develop action plans and source suitable private rented accommodation for men on probation and those preparing for release from custody.

You will build strong relationships with landlords, authorities and housing providers, supporting tenancy

Qualifications

• Good knowledge of housing and welfare benefits systems.
• Experience providing housing, rehousing or welfare benefits advice.
• Experience assessing adults with housing and wider support needs, including substance misuse.
• Experience developing support plans to help people secure and maintain tenancies.
• An understanding of homelessness and related challenges, including mental ill health and unemployment.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.
• Complete housing needs assessments and develop tailored action plans.
• Source suitable private rented accommodation, including shared houses, studios and one-bedroom properties.
• Build relationships with landlords, letting agents, local authorities and housing providers.
• Support clients with tenancy agreements, rent negotiations and referrals to specialist services.
• Work with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.
• Ensure accommodation meets relevant safety standards and legal requirements.

Skills

Housing knowledge

Welfare benefits

Housing advice

Support plans

Homelessness awareness

Communication skills

Job description

27 Oct, 2026# Housing Interventions Worker£26,000 yearly* CV-Library* Usk, MonmouthshirePermanent Charity### Job DescriptionHousing Interventions WorkerLocation: Gwent, Caerphilly, HMP Prescoed, HMP Usk, Torfaen (Pontypool)Salary: £26,000 per annumVacancy Type: PermanentWant to make a real difference in preventing homelessness and helping people build a more stable future?Join us as a Housing Interventions Worker, working full-time (35 hours per week) across Gwent. You’ll be based at Torfaen Probation Office in Pontypool, with travel to Caerphilly Probation Office, HMP Usk and HMP Prescoed, supporting men on probation and those preparing for release from custody to access safe, suitable accommodation.What you’ll be doing\\* Delivering 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.\\* Completing housing needs assessments and developing tailored action plans.\\* Sourcing suitable private rented accommodation, including shared houses, studios and one-bedroom properties.\\* Building relationships with landlords, letting agents, local authorities and housing providers.\\* Supporting clients with tenancy agreements, rent negotiations and referrals to specialist services.\\* Working with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.\\* Ensuring accommodation meets relevant safety standards and legal requirements.What we’re looking for\\* Good knowledge of housing and welfare benefits systems.\\* Experience providing housing, rehousing or welfare benefits advice.\\* Experience assessing adults with housing and wider support needs, including substance misuse.\\* Experience developing support plans to help people secure and maintain tenancies.\\* An understanding of homelessness, abstinence-based recovery and the challenges faced by people experiencing multiple disadvantages, including mental ill health, unemployment and substance use.\\* Strong communication and relationship-building skills, with a passion for helping people achieve lasting change.If you’re passionate about tackling homelessness and helping people move towards a brighter future, we’d love to hear from you!All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.Please note if you have lived overseas within the last 5 years then checks may take longer.About UsWe are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -\\* Flexible working\\* Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. (url removed)\\* Training and development opportunities\\* Simply Health Cashback Scheme (optional)\\* Season Ticket Loan Scheme\\* Cycle to work scheme\\* Crisis Loan Scheme\\* Electric Car Scheme\\* 3 x Wellbeing Days (pro rata'd for part time employees)\\* Access to Blue Light Card\\* 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays\\* Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter\\* Death in Service Payment (2x annual salary)\\* Critical Illness Insurance (subject to qualifying criteria)Please note that we may close this vacancy early if we receive a high volume of suitable applications.To ApplyIf you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application