Housing Income Recovery Specialist

Dartford Borough Council; England; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

Dartford Borough Council is seeking a proactive administrator to join the intensive housing finance team. You will be the first point of contact for residents, contractors and others to help maximise debt recovery and deliver a customer-centred service.

Applicants should have strong admin/organisation, excellent written and spoken communication, basic GDPR understanding, and IT literacy with Word, Outlook and Excel; experience with a housing management system is desirable.

Qualifications

• Efficient administration and organisation.
• Self-motivation and proactivity.
• Excellent written and oral communication.
• Understanding of GDPR in confidential environments.
• Confident, enthusiastic, empathetic and flexible in approach.
• IT literacy with Microsoft Office and housing management systems.

Responsabilités

• Be the first point of contact for residents, contractors and others to maximise debt recovery.
• Support the Housing Finance Team with administration tasks and data handling.
• Work accurately, retain information and follow procedures.

Connaissances

Admin skills

Org skills

Communication

GDPR

Empathy

IT literacy

Outils

Microsoft Word

Microsoft Outlook

Microsoft Excel

Housing management system

Description du poste

Dartford Borough Council is seeking a proactive administrator to join the intensive housing finance team. You will be the first point of contact for residents, contractors and others to help maximise debt recovery and deliver a customer-centred service.

Applicants should have strong admin/organisation, excellent written and spoken communication, basic GDPR understanding, and IT literacy with Word, Outlook and Excel; experience with a housing management system is desirable.