Housing Enforcement Officer

Wrexham County Borough Council; Wrexham; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working arrangements

Generous annual leave (up to 32 days)

Job summary

Wrexham County Borough Council is seeking a Housing Enforcement Officer to identify anti-social behaviour, enforce tenancy and licence terms, collect evidence, and work with tenants and partner agencies to resolve issues in the community. You must hold a full UK driving licence and be flexible to work outside normal hours when required.

The council provides training, progression opportunities, and a generous benefits package including flexible working and an employee discount scheme.

Qualifications

• Experience identifying perpetrators of anti-social behaviour and enforcing tenancy/licence agreements.

Responsibilities

• Identify perpetrators of anti-social behaviour and enforce tenancy/licence agreements.
• Collate evidence and work with tenants and partner agencies to resolve issues in the community.
• Be organised and approachable; professional at all times.
• Hold a full UK driving licence and be flexible to work outside normal hours when required.

Job description

Are you passionate about investigative work? Delivering an excellent service? Forward thinking? Yes? Then we want you!

Join our Housing Enforcement team at Wrexham Council and you will join a team that takes real pride in what we do and the services we provide.

The role of a Housing enforcement officer is varied and exciting and can be very rewarding. You will be responsible for identifying perpetrators of anti-social behaviour, enforcing the tenancy/license agreements collating evidence, and working with tenants and partner agencies to resolve issues in the community. You will need to be organised and approachable, as well as being confident and professional at all times. You must hold a full UK driving license and be flexible to work outside of normal working hours when required.

You’ll receive full training and continued support, with plenty of opportunities for progression within Wrexham Council. We also have lots of employee benefits for you to take advantage of, including our flexible working scheme to support a healthy work life balance, and discounted rates on a number of popular brands and attractions.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

About Us

• Grymuso

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).

Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.

The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.

As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).

Employee benefits include:

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family-friendly policies supporting caring and family commitments
• Work-life balance and flexi time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health & well-being resources, for example:
  • Healthy & Wellbeing Champions
  • Employee assistance programme with advice on staying healthy financially, mentally or physically:
    • Counselling (available 24/7, 365 days a year)
    • In-the-moment emotional support (available 24/7, 365 days a year)
    • Option to set health-boosting goals with small, sustainable lifestyle changes
    • Connect health apps to track physical health and meet progress goals
    • Blogs, videos, recipes and more resources providing inspiration and motivation
    • Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
    • Legal, financial and consumer advice
  • Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
  • Menopause Café and guidance
  • Unpaid Carer Café and guidance

Permanent