Housing & Debt Hotline Caseworker
Citizens Advice
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Job summary
Citizens Advice Mid Mercia's Legal department is looking to recruit a driven and successful caseworker for the telephone advice team (TAS). The role will deliver telephone advice to clients dealing with housing and housing-related debt matters.
Based in the Midlands, you will join a trusted, frontline charity that helps people resolve problems and access rights. You will work with colleagues to provide clear information, guidance, and referrals to housing support services.
Responsibilities
- Deliver telephone advice to clients with housing and housing related debt matters.
Job description
Citizens Advice Mid Mercia's Legal department is looking to recruit a driven and successful caseworker for the telephone advice team (TAS). The role will deliver telephone advice to clients dealing with housing and housing-related debt matters.
Based in the Midlands, you will join a trusted, frontline charity that helps people resolve problems and access rights. You will work with colleagues to provide clear information, guidance, and referrals to housing support services.
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