Housing coordinator

BDS (Northern) Limited; Manchester; Presencial; GBP 28.000 - 37.000; Jornada completa

Descripción de la vacante

BDS Recruitment are working with a leading housing association in South Manchester to recruit a housing coordinator on an initial full time temporary ongoing basis. You will be the key contact for tenants and residents who require more intensive, person-centred support.

From safeguarding and health challenges to financial difficulties or tenancy risks, you’ll coordinate multi-agency responses and work collaboratively with both internal teams and external partners to help people overcome barriers

Formación

• Experience creating tenancy agreements.
• Confident in safeguarding procedures and tenancy-related support.
• Strong understanding of housing and welfare issues.
• Excellent interpersonal and organisational skills.

Responsabilidades

• Deliver high quality, trauma-informed support to individuals and families.
• Address tenancy breakdown risk, domestic abuse, mental health, and poverty.
• Coordinate support across social care, health, housing and voluntary sector.
• Develop and manage individual support plans and tenancy agreements.
• Support individuals through complex circumstances including safeguarding.
• Maintain records, report outcomes and contribute to service improvement.

Conocimientos

Safeguarding procedures

Casework

Interpersonal skills

Organisational skills

Empathy

IT systems literacy

Caseload management

Descripción del empleo

BDS Recruitment are working with a leading housing association in South Manchester to recruit a housing coordinators on an initial full time temporary ongoing basis.

You will be the key contact for tenants and residents who require more intensive, person-centred support. From safeguarding and health challenges to financial difficulties or tenancy risks, you’ll coordinate multi-agency responses and work collaboratively with both internal teams and external partners to help people overcome barriers and build brighter futures.

Salary: From £20.21ph paye or up to £27.21ph via Umbrella

Key duties:

• Deliver high quality, trauma-informed support to individuals and families
• Address issues such as tenancy breakdown risk, domestic abuse, mental health, hoarding, social isolation and poverty
• Coordinate support and interventions across agencies including social care, health, housing and the voluntary sector
• Develop and manage individual support plans and tenancy agreements, prioritising resilience and independence
• Support and coach individuals through complex circumstances, including safeguarding concerns
• Maintain accurate records, report outcomes and contribute to service improvement

Criteria:

• Experienced in creating tenancy agreements
• Confident in safeguarding procedures, tenancy-related support, and collaborative casework
• Strong understanding of housing, and welfare issues
• Excellent interpersonal and organisational skills
• Solution-focused, emotionally resilient and empathetic
• Ability to manage a caseload and work both independently and in teamsComfortable using IT systems and maintaining detailed records
• A full UK driving licence is desirable