Housing Choice Officer

G2 Recruitment Group Limited; Mansfield; On-site; GBP 26,000 - 34,000; Full time

Job summary

G2 Recruitment Group Limited is seeking a proactive candidate to deliver an efficient Choice-Based Lettings and housing allocations service within the local district. The role involves managing applications, shortlisting, and fair property allocation to those in genuine housing need.

You will handle application assessments, oversee CBL management, and provide customer care through multi-agency collaboration.

Qualifications

• Full driving license is required.
• Good customer service and administrative skills are essential.

Responsibilities

• Application Assessment & Banding: ensure accurate and fair assessment of applicants.
• Choice-Based Lettings (CBL) Management: oversee lettings process.
• Shortlisting & Property Allocation: select suitable properties for applicants.
• Customer Care & Multi-Agency Working: provide responsive support to applicants and collaborate with partners.

Skills

Driving license

Customer service

Administrative skills

Job description

To deliver an efficient, transparent, and responsive Choice-Based Lettings (CBL) and housing allocations service. The role ensures that social housing vacancies are advertised accurately, applicants are correctly prioritised according to local policy, and properties are allocated fairly to those in genuine housing need.

Application Assessment & Banding

Choice-Based Lettings (CBL) Management

Shortlisting & Property Allocation

Customer Care & Multi-Agency Working

• Sucessful candidate needs a full driving licensce
• Good customer and administrative skills
• 37hrs per week
• On-site/driving to properties in the district to show customers
• Rate is competitive and negotiable for the right candidate
• Must be available within 2 weeks/ Available for interview next week