Housing Assessment Officer

Blaby District Council; Leicester Forest East; Hybrid; GBP 30,000 - 34,000; Full time

Job summary

Blaby District Council is seeking a Housing Assessment Officer to prevent homelessness by providing advice on housing options and helping customers to resolve their housing needs. You will act as the first point of contact for the Housing Services Team and help manage the Housing Register.

This full-time, temporary role is hybrid (2 days remote) based in Leicester (LE19 2EP). Essential requirements include knowledge of private rented sector housing and legislation, Housing Act Part VI and VII,

Qualifications

• Knowledge of private rented sector housing and legislation.
• Knowledge of the Housing Act Part VI and Part VII and associated legislation.
• Knowledge of customer care and how it applies in a Housing environment.
• Previous housing experience – 1 year.
• Experience of dealing with people in Housing Need and vulnerable people.

Responsibilities

• Prevent homelessness through comprehensive advice and assistance on housing options.
• Act as first point of contact for the Housing Services Team.
• Manage the Council's Housing Register.

Skills

Private rented sector knowledge

Housing Act VI & VII knowledge

Customer care in housing

Experience with housing needs clients

Dealing with vulnerable people

Job description

We are looking for an applicant to take up this exciting opportunity within our friendly housing services team.

Overall Purpose of Role

To prevent homelessness where possible through comprehensive advice and assistance covering the full range of housing options offered by the Council and other agencies and to enable customers to find solutions to their housing issues.

To act as first point of contact for the Housing Services Team in order to prevent homelessness and ensure that the Housing Register meets the housing needs of our customers.

To manage the Councils Choice Based Lettings System.

Housing Assessment Officer

Company: Blaby District Council

Salary: £30,023 to £33,673 a year

Hours: Full-time

Location: Leicester, LE19 2EP

Working pattern: Hybrid - 2 days remote

Job type: Temporary

Posting date: 9 Oct 2026

Closing date: 30 Oct 2026

Essential requirements

Knowledge of private rented sector housing and legislationKnowledge of the Housing Act Part VI and Part VII and associated legislationKnowledge of customer care and how it applies in a Housing environmentPrevious housing experience – 1 yearExperience of dealing with people in Housing NeedPrevious experience of working with vulnerable people

Proud member of the Disability Confident employer scheme

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.