Housing Care Caseworker (Hybrid) - 5 Month Contract

Civic Recruitment Limited; Esher; Hybride; GBP 159 000 - 173 000; Temps partiel

Avantages offerts par ce poste

5 Month Contract

Hybrid Working

3 Days Per Week

Bi-Weekly Pay

Résumé du poste

Civic Recruitment Limited is seeking a Care Caseworker (Housing) on a 5-month contract in Esher, Surrey. Hybrid working is offered, with an initial office presence and later a mix of in-office and home-based work, including visits to residents’ homes.

The role supports older, disabled and vulnerable residents to live independently, handling casework, grants, and housing improvements while coordinating with social care professionals and contractors.

Qualifications

• Experience in administrative or casework environments.
• Experience supporting elderly, disabled, or vulnerable individuals.
• Experience conducting face-to-face interviews with customers.
• GCSE English and Maths (or equivalent).
• Full UK Driving Licence and access to a vehicle.
• Basic DBS clearance.
• Experience within Housing, Care & Repair, Home Improvement Agency, or Disabled Facilities Grant services.
• Knowledge of Housing Grants, Construction and Regeneration Act 1996.

Responsabilités

• Manage a caseload of home improvement and adaptation cases.
• Conduct home visits and assess customers' housing needs.
• Support clients through Disabled Facilities Grant and other housing grant processes.
• Assist with grant applications from referral through to completion.
• Liaise with Adult Social Care, Occupational Therapists, Contractors, Housing Officers, Voluntary Organisations.
• Monitor progress of adaptation and improvement works.
• Assist with financial means testing and grant administration.
• Provide housing and grant advice to vulnerable residents.
• Maintain accurate records and update databases.
• Ensure applications comply with legislative and policy requirements.

Connaissances

Customer service

Communication

Organisational skills

Safeguarding

Casework

Face-to-face interviews

Driving licence

DBS clearance

Support vulnerable residents

Housing grants knowledge

Formation

GCSE English & Maths

Description du poste

Civic Recruitment Limited is seeking a Care Caseworker (Housing) on a 5-month contract in Esher, Surrey. Hybrid working is offered, with an initial office presence and later a mix of in-office and home-based work, including visits to residents’ homes.

The role supports older, disabled and vulnerable residents to live independently, handling casework, grants, and housing improvements while coordinating with social care professionals and contractors.