Housing Business Intelligence Analyst

Babergh and Mid Suffolk District Councils; Ipswich; Hybrid; GBP 39,000 - 46,000; Full time

Benefits offered by this job

Leave entitlement

Pension scheme

Wellbeing support

Private health care

EV salary sacrifice

Volunteering days

Flexible/hybrid working

Learning & development

Job summary

Babergh and Mid Suffolk District Councils are hiring a Housing Business Intelligence Analyst to help shape the PAC insight offer and deliver sophisticated analytics for housing services.

The role reports to the Senior Housing Project Manager within the Property Assets and Compliance Team. It is a hybrid position with 3 days in Wenham Office and up to 2 days from home, supporting residents and colleagues with high-quality performance information.

Qualifications

• NVQ/HNC/degree level qualification or equivalent experience.
• Ability to contextualize performance information to drive improvements.
• Capacity to analyze complex data and draw actionable conclusions for service delivery.
• Experience creating dashboards and reports users can interact with.

Responsibilities

• Develop and deliver data products to support operational teams.
• Ensure high-quality performance information across Housing Operations and Compliance.
• Provide advice on best practices and operational efficiencies.
• Maintain, upgrade and manage data systems, software, hardware and networks.

Skills

Dashboard development

Data analysis

Performance reporting

Insight generation

Education

NVQ/HNC/degree level or equivalent

Job description

Job Description

• Babergh and Mid Suffolk District Councils
• Address: Great Wenham, Near Ipswich C07 6PS
• Salary: £38,510 - £45,529 per annum
• Hours: Full Time, 37 hours per week
• Contract: Permanent

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for a Housing Business Intelligence Analyst to join our Housing Transformation team.

If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About The Role

Reporting to the Senior Housing Project Manager, you will work within the Property Assets and Compliance Team.

In this pivotal role, you will be integral in developing the Property Assets and Compliance (PAC) insight offer and delivering more sophisticated analysis of the services we provide. You will deliver data products that support operational colleagues to deliver better services for our residents.

The main purpose of this role is to ensure high-quality performance information is available across Housing Operations and Compliance and that the relevant regulatory and business-specific requirements are met.

You will support colleagues to engage with performance information and provide advice and assurance on best practice and operational efficiencies.

In addition, you will maintain, upgrade and manage systems, software, hardware and networks.

This is a hybrid role, with 3 days per week at the Wenham Office and an option for up to 2 days working from home.

About You

To be successful, you will have worked in a similar environment and will have experience of delivering data products which support operational colleagues to deliver better services.

You will need to have:

• a relevant qualification at NVQ/HNC/degree level or demonstrate equivalent knowledge gained through experience
• an inquisitive mind that goes beyond reporting what has happened and puts performance information into context, generating insights that will drive improvements
• expertise and insight to analyse complex information, drawing conclusions that will make a real difference to service delivery, efficiency and resident experience
• experience of developing dashboards and reports that allow users to interact with and explore data

About Us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

• 60 conservation areas
• two National Landscapes
• many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

We offer a comprehensive benefits package, including:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page .

Our ways of working

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about this role, please contact Anton Dankwah by either calling 01449 724776 or emailing [e-mail] .

Please read the Job Description and Person Specification.pdf before applying for this job opportunity.

Closing date

5.00pm, 30 November 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.