Housing Benefit Appeals Specialist

Eden Brown Synergy; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Job summary

Eden Brown Synergy is seeking a diligent professional to review and progress Housing Benefit and Council Tax Support appeals and reconsiderations in line with current legislation and local procedures in the United Kingdom.

You will examine claims, decisions and evidence using the NEC Revenues and Benefits system, determining revisions or uphold decisions, and preparing clear written submissions for appeals.

Responsibilities

• Review and progress Housing Benefit and Council Tax Support appeals and reconsiderations in accordance with relevant legislation and council procedures.
• Use the NEC Revenues and Benefits system to examine benefit claims, decisions, evidence and calculation history to determine whether decisions should be revised or upheld.
• Prepare clear written responses and appeal submissions, liaise with claimants and representatives, manage appeal caseloads and deadlines, and ensure accurate case records are maintained.
• Provide clear explanations of benefit decisions while delivering a professional and customer-focused service.
• Tribunal Hearings experience is an advantage

Job description

Eden Brown Synergy is seeking a diligent professional to review and progress Housing Benefit and Council Tax Support appeals and reconsiderations in line with current legislation and local procedures in the United Kingdom.

You will examine claims, decisions and evidence using the NEC Revenues and Benefits system, determining revisions or uphold decisions, and preparing clear written submissions for appeals.