Housing Assistant – Temporary Accommodation (Flexible Working)

Diversity Dashboard; City of Edinburgh; On-site; GBP 27,000 - 30,000; Full time

Job summary

City of Edinburgh Council is seeking a Housing Assistant for Temporary Accommodation at the North East Locality Office. The role pays £27,257 - £29,850 per year, with 36 hours per week, and requires strong customer service and IT skills.

The post involves regulated work with PVG checks and potential overseas criminal record disclosures for certain applicants. Ideal candidates will have experience in housing-administration within councils or housing associations, and will demonstrate the ability

Qualifications

• Significant administrative experience in housing or council settings.
• Excellent communication and IT skills for service delivery.

Responsibilities

• Deliver high quality customer services to tenants and applicants.
• Organise own workload and manage time effectively to meet deadlines.
• Maintain accurate records using council IT systems and processes.

Skills

Administrative experience

Communication skills

IT skills

Customer service

Time management

Job description

City of Edinburgh Council is seeking a Housing Assistant for Temporary Accommodation at the North East Locality Office. The role pays £27,257 - £29,850 per year, with 36 hours per week, and requires strong customer service and IT skills.

The post involves regulated work with PVG checks and potential overseas criminal record disclosures for certain applicants. Ideal candidates will have experience in housing-administration within councils or housing associations, and will demonstrate the ability