Housing Assistant (Maternity Cover)

Scottish Federation of Housing Associations; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Job summary

A housing organization in Glasgow is looking for a highly customer-focused individual to provide administrative support across a range of housing services. The successful candidate will demonstrate strong administrative, communication, and organisational skills, with a focus on high-quality service delivery. Experience in similar roles is advantageous. This temporary role offers 35 hours per week and is expected to cover maternity until December 2026. Email applications to [e-mail].

Qualifications

• Relevant proven experience preferred.
• Strong interpersonal and communication skills.
• Ability to work in a high-performance culture.

Responsibilities

• Provide administrative support in housing service delivery.
• Assist with rent arrears, factoring, allocations, and maintenance.
• Manage tenancy and estates effectively.

Skills

Customer focus

Exceptional administrative skills

Communication skills

Organisational skills

Computer literacy

Tools

Microsoft packages

Job description

Overview

Temporary (Maternity cover to 18 December 2026). 35 hrs per week, Monday to Friday. Grade: EVH 5 (PA 13 – 16).

Responsibilities

• We are looking to recruit a highly customer focussed individual with exceptional administrative, communication and organisational skills who is able to operate effectively within a strong performance culture.
• You will play a key administrative support role in the delivery of housing services across a range of activities including rent arrears, factoring, allocations, repairs and maintenance as well as voids, tenancy and estates management.
• Interviews to be held Friday 20th February 2026.

Qualifications

• The successful candidate will ideally have relevant proven experience (not necessarily in a housing environment).
• Be self-motivated, have excellent interpersonal and communication skills, good computer literacy (ideally in Microsoft packages) and must have well developed accuracy, organisational and analytical skills to enable the delivery of high quality services for our customers.

Contact

Email address: [e-mail]