Housing Assistant — Frontline Homelessness Support (Remote)

Edinburgh International; City of Edinburgh; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

City of Edinburgh Council is recruiting a full-time HPHOT Housing Assistant to support Housing Officers in preventing homelessness across Edinburgh. You will handle administrative tasks, maintain case records and assist with statutory duties, with posts based at multiple offices and working from home as required.

The role requires resilience, strong organisational skills and the ability to work in a busy frontline service.

Responsibilities

• Support Housing Officers with prevention and statutory duty requirements to households who are homeless or threatened with homelessness in Edinburgh.
• Assist with ongoing management of cases, ensuring access to appropriate support and housing options.
• Maintain records and close cases timeously to enable high-quality, person-centred case work.

Job description

City of Edinburgh Council is recruiting a full-time HPHOT Housing Assistant to support Housing Officers in preventing homelessness across Edinburgh. You will handle administrative tasks, maintain case records and assist with statutory duties, with posts based at multiple offices and working from home as required.

The role requires resilience, strong organisational skills and the ability to work in a busy frontline service.