Housing Assistant — Frontline Homelessness Support (Hybrid)

Edinburgh International; City of Edinburgh; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

City of Edinburgh Council is seeking a Housing Assistant in the Homelessness Prevention & Housing Options Team (HPHOT). The role supports Housing Officers to prevent homelessness and provide statutory duties, with work across multiple Edinburgh locations and the option to work from home.

The post is full-time and fixed-term until 11 December 2027. Responsibilities include case management, ensuring access to appropriate support and securing permanent accommodation where possible.

Qualifications

• Resilience and excellent organisational skills are essential.
• Experience working in busy frontline public service environments is desirable.

Responsibilities

• Provide advice and support to prevent homelessness and help customers remain in their homes where possible.
• Assist with ongoing case management and maintain clear records.
• Support Housing Officers and bid for permanent accommodation on behalf of households.

Skills

Resilience

Organisational skills

Frontline service experience

Case management

Job description

City of Edinburgh Council is seeking a Housing Assistant in the Homelessness Prevention & Housing Options Team (HPHOT). The role supports Housing Officers to prevent homelessness and provide statutory duties, with work across multiple Edinburgh locations and the option to work from home.

The post is full-time and fixed-term until 11 December 2027. Responsibilities include case management, ensuring access to appropriate support and securing permanent accommodation where possible.