Housing Assistant - Frontline Homelessness Support (Hybrid)

The City of Edinburgh Council; Easter Howgate; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

The City of Edinburgh Council is recruiting a Housing Assistant (Homelessness Prevention & Housing Options Team) to support Housing Officers in preventing homelessness and securing settled accommodation in Edinburgh and surrounding areas.

The role involves administrative duties, case management, and ongoing customer contact; you will work across multiple offices including working from home, with flexible locations and a commitment to equal opportunities.

Responsibilities

• Administrative duties with ongoing customer contact
• Maintain records and close cases timeously
• Support Housing Officers with prevention and statutory duties to households at risk of homelessness

Job description

The City of Edinburgh Council is recruiting a Housing Assistant (Homelessness Prevention & Housing Options Team) to support Housing Officers in preventing homelessness and securing settled accommodation in Edinburgh and surrounding areas.

The role involves administrative duties, case management, and ongoing customer contact; you will work across multiple offices including working from home, with flexible locations and a commitment to equal opportunities.