Frontline Housing Assistant – Homelessness Prevention

Edinburgh International; City of Edinburgh; On-site; GBP 27,000 - 30,000; Full time

Job summary

City of Edinburgh Council's Homelessness Prevention and Housing Options Team is recruiting a full‑time HPHOT Housing Assistant in Edinburgh to support Housing Officers with prevention and statutory duties. The role covers advisory support to homeless households, managing ongoing cases, helping clients access appropriate housing options, and bidding for permanent accommodation.

Posts are based across several offices with potential for working from home and location flexibility; successful

Responsibilities

• Assist Housing Officers with prevention and statutory duty requirements.
• Support case management to help households remain in their home or secure accommodation.
• Maintain case records and close cases in a timely manner.
• Collaborate with statutory services and partner organisations.

Job description

City of Edinburgh Council's Homelessness Prevention and Housing Options Team is recruiting a full‑time HPHOT Housing Assistant in Edinburgh to support Housing Officers with prevention and statutory duties. The role covers advisory support to homeless households, managing ongoing cases, helping clients access appropriate housing options, and bidding for permanent accommodation.

Posts are based across several offices with potential for working from home and location flexibility; successful