Housing Assistant
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Benefits offered by this job
Job summary
North Wales Housing in North Wales is seeking a Housing Assistant to support the General Housing Team. The role is part-time (21 hours across 3 days) with hybrid working including one remote day, for a temporary period up to 3.5 months, location Agile (Bangor / Anglesey) / Home.
Salary is £26,858 per year, pro-rata £16,115, with 21 hours per week, and benefits such as DBS check and development opportunities; responsibilities include assisting General Needs, co-ordinating visits, handling
Qualifications
- Experience of working in a customer-focused environment.
- Strong communication, IT, and organisational skills.
- A positive, can-do attitude and attention to detail.
- The ability to work both independently and as part of a team.
- A full UK driving licence and access to a vehicle.
Responsibilities
- Assist the General Needs team and co-ordinate housing visits, respond to enquiries, and support day-to-day services.
Skills
Job description
Location: Agile (Bangor / Anglesey) / Home
Contract: Temporary (up to 3.5 months)
Salary: £26,858 per annum (pro-rata salary of £16,115)
Hours: 21 hours (to be worked over 3 days)
We are looking for an adaptable and proactive Housing Assistant to provide support to our General Housing Team. This is a varied role where you will play a vital part in promoting sustainable communities whilst maintaining customer satisfaction.
You will assist the General Needs team as required, working cohesively to provide an effective housing management service. You will support the Lettings / Neighbourhood functions by coordinating housing visits, responding to enquiries, and assisting with day-to-day services. You will promote NWH in a positive manner by maintaining positive existing relationships with external stakeholders and partners, as well as working to support compliance functions within the service.
- Experience of working in a customer-focused environment
- Strong communication, IT, and organisational skills
- A positive, can-do attitude and attention to detail
- The ability to work both independently and as part of a team
- A full UK driving licence and access to a vehicle
- Basic DBS check required
North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.
- Minimum of 25 days annual leave plus bank holidays
- Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
- Further studies support and career development opportunities
- Employee health assistance and Annual Leave purchase scheme
- Enhanced maternity and paternity pay
We work as One Team, build Trust, stay Open, and continue to Learn — always putting our residents and communities first.
At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best.
We value your privacy and are committed to protecting your personal data during the recruitment process. The information you provide will be used solely for assessing your application and, if successful, for onboarding purposes. Your data will be handled securely and in accordance with applicable data protection laws.
For full details on how we collect, use, and store your information, please read our complete Job Applicant Privacy Notice
Proud member of the Disability Confident employer scheme
Company: North Wales Housing
Salary: £16,115
Hours: Part-time
Location: Conwy, LL31 9HL
Working pattern: Hybrid - 1 day remote
Job type: Temporary
Posting date: 11 Aug 2026
Closing date: 10 Sept 2026
Housing Assistant
Location: Agile (Bangor / Anglesey) / Home
Contract: Temporary (up to 3.5 months)
Salary: £26,858 per annum (pro-rata salary of £16,115)
Hours: 21 hours (to be worked over 3 days)
We are looking for an adaptable and proactive Housing Assistant to provide support to our General Housing Team. This is a varied role where you will play a vital part in promoting sustainable communities whilst maintaining customer satisfaction.
You will assist the General Needs team as required, working cohesively to provide an effective housing management service. You will support the Lettings / Neighbourhood functions by coordinating housing visits, responding to enquiries, and assisting with day-to-day services. You will promote NWH in a positive manner by maintaining positive existing relationships with external stakeholders and partners, as well as working to support compliance functions within the service.
We’re looking for
- Experience of working in a customer-focused environment
- Strong communication, IT, and organisational skills
- A positive, can-do attitude and attention to detail
- The ability to work both independently and as part of a team
- A full UK driving licence and access to a vehicle
- Basic DBS check required
North Wales Housing has been providing homes and services across North Wales since 1974. With over 3,000 homes and around 230 colleagues, we are proud of our Investors in People Gold accreditation and our commitment to our communities and people.
- A supportive, values driven organisation
- Minimum of 25 days annual leave plus bank holidays
- Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.
- Further studies support and career development opportunities
- Employee health assistance and Annual Leave purchase scheme
- Enhanced maternity and paternity pay
- Generous contributory pension scheme
We work as One Team, build Trust, stay Open, and continue to Learn — always putting our residents and communities first.
At North Wales Housing, we’re committed to being open to all and closed to prejudice. We welcome applications from people of all backgrounds and experiences, and we work hard to ensure our recruitment process is fair, inclusive and accessible to everyone. We value diversity, encourage authenticity, and believe we achieve more as One Team. If you need any adjustments or support during the recruitment process, please let us know — we’re here to help you to be at your best.
We value your privacy and are committed to protecting your personal data during the recruitment process. The information you provide will be used solely for assessing your application and, if successful, for onboarding purposes. Your data will be handled securely and in accordance with applicable data protection laws.
For full details on how we collect, use, and store your information, please read our complete Job Applicant Privacy Notice
Proud member of the Disability Confident employer scheme
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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