Housing and Support Officer

CIH International Housing Group; Reigate; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Wellbeing day

Defined contribution pension scheme

Interest-free staff loans

Buy or sell up to five days

Life assurance cover

Job summary

Transform Housing & Support in Reigate is seeking a dedicated housing support worker to help clients secure housing, manage wellbeing, and rebuild lives.

You will work with individuals facing recovery, mental health issues, and safeguarding, with a tailored induction and opportunities for training.

The role offers £28,000 per year, 37 hours per week, and a supportive team of around 15.

Qualifications

• Ability to develop non-judgmental professional relationships with clients.
• Strong time management skills, delivering outcomes and meeting deadlines.
• Enhanced DBS check (completed by us upon successful application).
• Full valid driving licence and use of own car for business purposes.

Responsibilities

• Act as keyworker to clients, helping them achieve goals and live independently.
• Assist with housing management activities, including repair monitoring, rent arrears support, and health and safety checks.
• Prepare rooms for new residents by assembling furniture and clearing rooms.

Skills

Time management

Non-judgmental relationship-building

Driving licence

Job description

Transform Lives and Build Your Career in Housing Support

Help vulnerable individuals overcome addiction, secure stable housing, and rebuild their lives. Join our Reigate team where you'll witness incredible transformations - from helping people in recovery find jobs and homes to supporting families reunite.

\"I didn\'t have a reason to change before but thanks to Transform, now I do\" - Jon, a Transform Client

About Transform Housing & Support

We provide housing and support for socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. We believe everyone should live independent and fulfilling lives.

Our Reigate team\'s proudest moments include helping individuals with substance abuse histories find stability and supporting a local woman to reunite with her children after overcoming alcohol addiction.

What You\'ll Be Doing

Salary - £28,000 per annum plus benefits

Location - Reigate

Full time - 37 hrs per week

You\’ll join our friendly Reigate team of around 15 people, providing high-quality service to clients across Reigate and East Surrey. You\’ll work with clients including those with mental health issues, offending histories, and those in recovery from substance misuse.

Your core responsibilities:

• Act as keyworker to clients, helping them achieve goals and live independently
• Assist with housing management activities, including repair monitoring, rent arrears support, and health and safety checks
• Prepare rooms for new residents by assembling furniture and clearing rooms

What You\'ll Need

• Ability to develop non-judgmental professional relationships with clients
• Strong time management skills, delivering outcomes and meeting deadlines
• Enhanced DBS check (completed by us upon successful application)
• Full valid driving licence and use of own car for business purposes

How We\'ll Set You Up for Success

You\’ll complete a tailored induction programme including online training, in-person training, and shadowing. After two years, you can undertake relevant extended training courses, college courses, Open University degrees, or professional qualifications.

Why Work at Transform

We value all colleagues and offer flexibility to balance personal lives with work. We focus on outcomes and support different ways of working including flexible hours where possible.

Our benefits include:

• 28 days annual leave plus bank holidays (pro rata for part time)
• Additional 1 day per annum wellbeing day
• Defined contribution pension scheme
• Interest-free staff loans
• Option to buy or sell up to five days annual leave per year
• Life assurance cover

What\'s Next

At Transform, we\’re all about celebrating diversity because we know it\’s key to our success. We\’re committed to being inclusive, so if you\’re passionate about what you do and share our values, we want to hear from you!

If you need any adjustments during the application or selection process, please let us know, and we\’ll be happy to help.