Housing and Contracts Manager

LLOYD'S REGISTER INTERNATIONAL; Greater London; On-site; GBP 38,000 - 41,000; Full time

Job summary

Lloyd's Register International in London is seeking a Housing and Contracts Manager to oversee agent managed housing contracts across London, the West Midlands and the South/Southwest England, with base in West London. You will manage relationships with agents, monitor performance, assist with budget setting and ensure compliance with housing service regulations, delivering high-quality customer service.

The role involves coordinating contracts across multiple regions and ensuring service

Qualifications

• Organised team player with great communication skills.
• Experience managing relationships with agents.
• Monitoring performance of housing management activities.
• Ensuring compliance with legislation and regulatory requirements for housing services.

Responsibilities

• Delivering high quality contract management of agent managed services
• Assisting with budget setting and monitoring of management accounts
• Ensuring all legislative and regulatory requirements for housing services activities are met
• Managing the delivery of high-quality customer service

Skills

Contract management

Stakeholder management

Communication skills

Job description

Title: Housing and Contracts Manager

London, London, GB, WR1 3ZQ

Housing and Contracts Manager

To cover London, West Midlands and South/Southwest England (Base location West London)

£38,493 to £40,521 per year

37.5 hours per week

Make a difference where it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a professional and motivated individual to join our Housing & Contracts Team and manage a number of contracts for our agent managed supported housing schemes and housing managed only properties across the London, West Midlands and South/Southwest England (Base location West London)

You will be an organised team player with great communication skills as the role will involve managing relationships with the agents and monitoring performance of their housing management activities. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Delivering high quality contract management of agent managed services
• Assisting with budget setting and monitoring of management accounts
• Ensuring all legislative and regulatory requirements for housing services activities are met
• Managing the delivery of high-quality customer service