Housing Advice and Prevention Officer

5 Star Recruitment; Newport; Sur place; GBP 32 000 - 45 000; Plein temps

Résumé du poste

5 Star Recruitment is seeking a Case Review Manager in Wales to oversee homelessness casework and respond to statutory reviews and policy inquiries. The role emphasizes senior-level leadership in housing case management and adherence to the Housing (Wales) Act 2014.

The position involves handling complaints and responding to enquiries from Councillors, AMs and MPs, requiring strong judgment and communication skills. Experience at a Team Leader level is essential.

Qualifications

• Must have operated at a Team Leader level or above.
• Proven track record of working within the Housing (Wales) Act 2014 and handling housing casework.

Responsabilités

• Review homelessness cases as a senior officer.
• Respond to statutory reviews of homelessness decisions, including suitability of accommodation.
• Respond to complaints.
• Respond to enquiries from Councillors, AMs, MPs.

Connaissances

Team leadership

Housing (Wales) Act 2014

Casework

Description du poste

About the job Housing Advice and Prevention Officer

Job Description:Team Leader

Job title: Case Review Manager

• No intention to have line management responsibility.

It will be imperative that the person has operated at a Team Leader Level or above and has a track record of working within the Housing (Wales) Act 2014, understands casework.

Key responsibilities:

• Reviewing homelessness cases as a senior officer.
• Responding to statutory reviews of decisions regarding homelessness, including suitability of accommodation.
• Responding to complaints.
• Responding to enquiries from Councillors, AMs, MPs.