Housing Advice and Options Manager

Carrington West; Kettering; On-site; GBP 40,000 - 52,000; Full time

Job summary

Carrington West is seeking a Housing Advice and Options Manager to lead a multidisciplinary housing service across North Northamptonshire. This 6-month contract role offers £250 per day Inside IR35 and a 37-hour week, with responsibilities spanning homelessness assessments, policy development and service improvements.

The post requires extensive homelessness legislation knowledge, strong leadership, and experience in housing services within a local authority setting.

Qualifications

• Extensive knowledge of homelessness legislation and statutory housing duties.
• Experience leading housing teams and delivering measurable improvements.
• Strong financial management including budget monitoring and forecasting.
• Experience developing housing policies and effective partnerships.
• Leadership and communication skills; professional housing qualifications advantageous.

Responsibilities

• Lead and manage the Housing Advice and Options service, overseeing homelessness assessments, casework, prevention activity and statutory compliance.
• Develop and support team leaders and specialists, driving performance and service improvements.
• Monitor KPIs, manage budgets and identify efficiency improvements to reduce temporary accommodation costs.
• Develop homelessness prevention strategies and operational policies with compliant practices.
• Build partnerships with internal departments, external agencies and stakeholders to coordinate services.

Skills

Leadership

Strategic planning

Communication

Problem solving

Analytical thinking

Education

Housing qualification or degree-level education

Chartered Institute of Housing membership advantageous

Job description

Housing Advice and Options Manager

Northampton | Contract
Rate: £250 per day
IR35 Status: Inside IR35
Initial Contract Length: 6 Months
Working Hours: 37 Hours per Week

Role summary

You will oversee a multidisciplinary housing service, driving improvements in homelessness prevention, statutory assessments and housing options while reducing reliance on temporary accommodation.

This is an excellent opportunity for an experienced housing professional with strong leadership skills, extensive knowledge of homelessness legislation and a proven track record of delivering effective housing services within a local authority environment.

What you will do as a Housing Advice and Options Manager

• Lead and manage the Housing Advice and Options service, overseeing homelessness assessments, casework, prevention activity and statutory compliance.
• Manage and develop team leaders and specialist officers, driving performance, service improvements and positive outcomes for residents.
• Monitor service performance against KPIs, manage budgets and expenditure, and identify opportunities to improve efficiency and reduce temporary accommodation costs.
• Develop and implement homelessness prevention strategies, operational policies and improved working practices, ensuring compliance with relevant legislation and statutory guidance.
• Build effective partnerships with internal departments, external agencies and stakeholders to strengthen homelessness prevention, improve housing outcomes and deliver coordinated services.

What you will need as a Housing Advice and Options Manager

• Extensive knowledge of homelessness legislation, statutory housing duties and relevant legal frameworks, including experience managing complex homelessness and housing advice services.
• Proven experience leading and developing housing teams, managing performance and delivering measurable service improvements.
• Strong financial management skills, including budget monitoring, expenditure forecasting, procurement and achieving value for money.
• Experience developing housing policies, strategies and effective partnerships to improve homelessness prevention and service delivery.
• Excellent leadership, communication, analytical and problem-solving skills, with a relevant housing qualification, degree-level education or equivalent experience. Chartered Institute of Housing qualifications or membership would be advantageous.

What's on offer

• £250 per day, Inside IR35, on an initial 6-month contract.
• 37-hour working week, based across North Northamptonshire.
• Opportunity to lead a key local authority housing service, drive meaningful improvements and support positive outcomes for residents facing homelessness.