Housing Options Advisor

Triumph Consultants Ltd; Kettering; Hybrid; GBP 14,000 - 21,000; Full time

Job summary

Triumph Consultants Ltd in Kettering, North Northamptonshire, is seeking a Housing Options Advisor to deliver high-quality housing advice, homelessness prevention and relief services. The contract is for 6 months in Kettering, NN15 7QX, with hybrid working and a minimum of four days on-site.

The role requires experience in Local Authority Housing Options or Homelessness Prevention, managing a customer-focused caseload, knowledge of homelessness legislation and welfare benefits, and CIH

Responsibilities

• Deliver high-quality housing advice, homelessness prevention and homelessness relief services.
• Support a dedicated Supported Accommodation Move-On Project.

Job description

Location: Kettering, North Northamptonshire, NN15 7QX

Hours per week: 37 Monday - Friday, normal working hours

Location: Kettering, NN15 7QX.

Hybrid working, minimum 4 days on-site (non-negotiable)

Basic DBS

Triumph Consultants are looking for a Housing Options Advisor to play a key part in delivering high-quality housing advice, homelessness prevention and homelessness relief services. Contract is for 6 months in Kettering, NN15 7QX.

Key requirements

• An experienced Housing Options with experience of delivering high-quality housing advice, homelessness prevention and homelessness relief services
• Previous Local Authority Housing Options or Homelessness Prevention experience
• Experience managing a customer-focused caseload within a local authority, housing association or voluntary sector environment.
• Knowledge and understanding of homelessness legislation, statutory duties and housing options processes.
• Experience working with supported accommodation providers, single homelessness services or rough sleeping services.
• Knowledge of welfare benefits, financial inclusion support and housing allocations processes.
• CIH qualification or other relevant housing qualification is desirable

Key responsibilities

• Play a key part in delivering high-quality housing advice, homelessness prevention and homelessness relief services
• Supporting a dedicated Supported Accommodation Move-On Project
• Acting as a primary point of contact for customers who are homeless or threatened with homelessness, delivering effective triage, advice and assessment services.
• Managing a caseload of homelessness prevention and relief cases, ensuring all actions and decisions are compliant with relevant legislation and guidance.
• Completing Full Housing Assessments (FHAs) and developing Personal Housing Plans (PHPs) to achieve positive housing outcomes.
• Providing tailored advice and practical support to customers, including landlord negotiation, mediation and tenancy sustainment activities.

Reference: North Northamptonshire RQ1789723 Housing Options Advisor

Job Ref: RQ1789723

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Rate of pay £12.75 per hour, paid 4 weekly £765.00