Housing Administrator

recoveryfocus; North East; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme with 4.5% employer

Life assurance (3× annual salary)

Enhanced sick pay and family-friendly

Birthday leave and extra days option

Professional fee reimbursement for QLs

24/7 online GP access

Recognition and long service awards

£500 Recommend a Friend bonus

Cycle to Work

Blue Light/Card discounts

Free will writing service

Job summary

Waythrough is hiring a Housing Administrator in Durham to provide administrative support and manage reception, enabling the housing team to operate efficiently. The role emphasizes accuracy in data handling and information management within the North East housing service.

The position is a fixed-term, full-time maternity cover, offering a comprehensive benefits package and opportunities to develop data-related qualifications.

Responsibilities

• Provide administrative support and oversee the running of reception to support housing staff with first class administrative support.
• Perform administrative duties, data entry and information management with a focus on data accuracy and integrity.

Job description

Housing Administrator

Location: Durham

Salary: £25,877.80 - £28,453.69

Contract type / hours: Fixed Term(Maternity 12 Months), Full Time

Please note, this is a 12-month fixed-term opportunity to provide maternity cover within the Business Support Tea m

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About The Role

We have an exciting opportunity to join our Housing service in the North East.

You will be required to provide administrative support and oversee the running of reception to provide a team of housing staff with first class administrative support.

The post involves administrative duties, alongside data entry and information management, and the ideal candidate would be someone with a meticulous approach to ensuring information accuracy, and a passion for ensuring data integrity using data verification processes to correct any errors and inconsistencies. The role includes scope to train and develop the right candidate in the data elements of the role, including the opportunity to gain recognised qualifications.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-11-12