Houseperson

Cushman & Wakefield; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Cushman & Wakefield is seeking a Houseperson for our client’s site in central London. The role reports to the Head Housekeeper and requires delivering high standards of cleanliness and guest privacy in a professional environment.

The successful candidate will maintain all areas, assist with room setups, manage safety and housekeeping tasks, and support events as needed. On-site work with a commitment to reliability and teamwork is essential.

Qualifications

• Strong communication and organizational skills are essential.
• Demonstrate and deliver strong customer service.
• Ability to work in a team and independently as required.

Responsibilities

• Keep all areas of the building clean and tidy throughout the shift.
• Assist housekeeping staff with cleaning.
• Assist housekeeping staff resetting meeting rooms, replenishing pantries, toilets etc.
• Attend to spills and accidents promptly and efficiently.
• Ensure exterior of the building is kept clean and tidy.
• Assist with moving furniture.
• Perform carpet cleaning with provided machinery.
• Perform jet washing of internal courtyard areas with provided machinery.
• Perform routine maintenance tasks such as light bulb replacement and fixing basic fixtures.
• Log issues and actions after floor walks and report to management.
• Follow C&W and client safety and security policies.

Skills

Strong communication

Organizational skills

Customer service

Job description

Houseperson – London

We have a great opportunity for an experienced Houseperson to join our team on our client’s site in the heart of London. You will be reporting into the Head Housekeeper.

Job Title

Houseperson

Job Description

We have a great opportunity for an experienced Houseperson to join our team on our client’s site in the heart of London. You will be reporting into the Head Housekeeper.

Core Responsibilities

• Keep all areas of the building clean and tidy throughout the shift.
• Assist housekeeping staff with cleaning.
• Assist housekeeping staff resetting meeting rooms, replenishing pantries, toilets etc.
• Attend to spills and accidents in prompt and efficient manner.
• Ensure exterior of the building is always kept clean and tidy.
• Assist with moving furniture.
• Perform carpet cleaning, including washing as requested with the provided machinery.
• Perform jet washing of internal courtyard areas with the provided machinery.
• Perform routine maintenance tasks such as light bulb replacement, repairing basic fixtures.
• Take ownership and responsibility ensuring you are working effectively and developing close relationships with your colleagues.
• To carry out regular floor walks of the building and report and log any issues/actions as required
• Report work related accidents or other injuries immediately upon occurrence.
• Follow C&W and client safety and security policies and procedures to maintain a clean, safe and secure working environment.
• Protect privacy and security of guests and the team onsite.
• Comply with C&W policies, systems, and H&S requirements and ensure these are met during the shift.
• Respond to requests within agreed timescales and procedures with the client and C&W
• Ensure all cleaning machinery is used in a safe working order.
• Ensure all cleaning products as well as cleaning standards are maintained to highest standards.
• Perform any ad hoc duties requested by the site manager or client.
• Proactively report any maintenance issues within the building and elevate when needed.
• Attend all assigned meetings and training sessions.
• Be flexible to support Workplace Experience Manager and client with functions, events and other

Responsibilities Including Outside Of Core Working Hours As Required

• Work well as a team member or independently.

Qualities and Personal Attributes: Essential

• Previous experience in a private household environment and/or a 5-star hotel role is a must.
• Strong communication and organizational skills.
• Demonstrate and deliver strong customer service.
• Able to work in a team environment but also independently.
• Be able to adapt to last minute changes and proactively solve it for C&W.
• Have the ability to work under minimal supervision

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”