Housekeeping Team Member - Bodelwyddan

Warner Hotels; Rhyl; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

60% discounted food onsite

Pension scheme

Career development through external &

Job summary

Warner Hotels Group at Bodelwyddan Castle in North Wales is seeking a Housekeeping Team Member. You will work with the Housekeeping Manager and Team Leaders to ensure guests enjoy a clean, safe and inviting environment from arrival to the room.

A friendly, detail-oriented candidate who values guest satisfaction and teamwork will thrive here, with development through training and external qualifications and a supportive benefits package.

Qualifications

• Must be friendly and guest-focused.
• Willingness to learn about our products and services.
• Care about the wider team and support where needed.

Responsibilities

• Help deliver a clean, safe, inviting environment for guests.
• Support running of housekeeping operations alongside Team Leaders.
• Contribute to a smooth guest journey from arrival to room.

Skills

Guest journey focus

Customer service

Attention to detail

Team player

Authentic self

Job description

Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238-bedroom hotel with a superb range of leisure facilities and numerous daily activities., As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels. We're looking for enthusiastic individuals who are passionate about delivering great guest experiences and take pride in attention to detail. In this role, you'll be part of a supportive team, helping to create a clean, safe, and inviting environment where our guests can relax and enjoy their stay.

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards