Housekeeping Team Member

Warner Hotels; Chard Town; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym access

60% food discount onsite

Pension scheme

Career development via qualifications

28 days annual leave

Cycle to Work Scheme

Staff discounts at Warner/Haven/Butlin

Job summary

Warner Hotels is seeking a Housekeeping Team Member to join our friendly team. You will be pivotal in delivering a high-quality guest experience and maintaining a clean, safe environment for guests and colleagues.

You will work closely with the Housekeeping Manager and Team Leaders to ensure a seamless guest journey from arrival to room turnover. The role emphasises teamwork, attention to detail and a personal commitment to hospitality.

Qualifications

• People skills and a customer-focused approach.
• Willingness to learn and improve performance in housekeeping.

Responsibilities

• Support the Housekeeping Manager and Team Leaders in delivering a clean, safe guest environment.
• Help maintain high standards in guest rooms and public areas.
• Contribute to a positive guest journey from arrival to room turnover.
• Collaborate with the team to ensure smooth operations and guest satisfaction.

Skills

People skills

Customer service

Willingness to learn

Team player

Job description

Hourly rate: Up to £12.71 per hour dependent on age

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels. We're looking for enthusiastic individuals who are passionate about delivering great guest experiences and take pride in attention to detail. In this role, you'll be part of a supportive team, helping to create a clean, safe, and inviting environment where our guests can relax and enjoy their stay.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

As a Housekeeping Team Member, you'll receive:

• Free use of gym and leisure facilities


• 60% discounted food onsite


• Pension scheme


• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)


• 28 days annual leave per year (Inclusive of Bank Holidays)


• Cycle to Work Scheme


• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family


• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions


• Life Assurance


• Free Car Parking onsite


• Family Friendly policies


• Refer a friend scheme


• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform


• Access to a discounts platform including a points based discount plan to increase your retail discounts


• Access your wages on demand through Aslan


• Employee Assistance Programme


• L&G Care Concierge


• Glow Getters and Long Service Awards

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do


• A willingness to learn and improve knowledge on customer service, our products and tailored selling


• Someone who will care about the wider team and look to support wherever needed


• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.