Housekeeping Team Member

Staycity Group; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for stays

Refer and earn scheme

Cycle to work

Education Support

Volunteer days

Employee Assistance Program

Job summary

Staycity Group is hiring a Housekeeping Team Member to support our housekeeping team in delivering high standards of cleanliness and presentation across our city-center properties. We provide full training, flexible working patterns, and a range of employee benefits. The role is on-site and integral to ensuring a superb guest experience.

You will assist with SOPs, maintain room standards, and work collaboratively with the team to meet property goals and guest expectations.

Qualifications

• Adaptability to respond quickly to guest needs and operational demands.
• Attention to detail crucial for maintaining room standards.
• Willingness to work as part of a team in a busy environment.

Responsibilities

• Assist the Housekeeping team in implementing and upholding SOPs and adherence.
• Maintain property presentation and hygiene, inspect rooms, and assist with duties as required.

Skills

Adaptability

Attention to detail

Teamwork

Job description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Housekeeping Team Member to help shape the Staycity guest journey.

Benefits:

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday

We would love you to have:

• Prior experience in a similar role is helpful but full training will be provided!

• Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands.

What you can do for us:

• Assist our Housekeeping team in implementing and upholding the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence
• Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-quality benchmarks, inspecting all rooms, and assisting with all general housekeeping duties as and when required

Join us and be part of the journey.