Housekeeping Manager: Lead a High-Performing Team

Staycity Group; York and North Yorkshire; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work scheme

Education Support

Volunteer days

Employee Assistance Program (EAP)

Job summary

Staycity Group is hiring a Housekeeping Manager to lead and mentor the housekeeping team, uphold SOPs, and maintain high standards of cleanliness across properties.

You will drive training, staff motivation, and ensure consistent guest experiences, with a focus on organization, excellence, and teamwork in a fast-paced hospitality environment.

Qualifications

• 5+ years in hotel or hospitality, with housekeeping experience.
• Exceptional attention to detail and ability to self-organize.
• Proven track record in leading and inspiring a team.

Responsibilities

• Lead and motivate the housekeeping team to achieve SOP adherence and high-quality standards.
• Oversee room presentation, hygiene, and general housekeeping tasks.
• Train staff and maintain momentum to deliver consistent guest experiences.

Skills

Team management

Attention to detail

Self-organization

Job description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Housekeeping Manager to help shape the Staycity guest journey.

Benefits:

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)

We would love you to have:

• Proven track record of 5+ years in the hotel or hospitality industry, with prior experience in housekeeping.
• Exceptional attention to detail and the capability to self-organize.
• Proficiency in team management, guiding and inspiring your colleagues.

What you can do for us:

• Assist our Housekeeping team in implementing and upholding the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence
• Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-quality benchmarks, inspecting all rooms, and assisting with all general housekeeping duties as and when required
• Lead, Train, and Motivate: Build a cohesive, high-performing team.

Join us and be part of the journey.