Housekeeping Team Member

Holiday Inn Milton Keynes - Central; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel as a Housekeeping Team Member and be the unsung hero of our establishment! Your role will ensure every guest room and public space is clean, welcoming, and up to the highest standards, contributing directly to guest satisfaction. With a supportive team, you will enjoy employee discounts and opportunities for personal development in a vibrant hospitality environment.

Benefits

Employee discounts on hotel rates

Access to the IHG employee room benefit

Shopping discounts

Wellbeing support and fitness tips

Team rewards and recognition

Free meals on duty

Free parking

Qualifications

• Previous experience in housekeeping roles appreciated.
• Passion for customer service with attention to detail is key.
• Ability to work collaboratively and effectively in a team.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Deliver exceptional service and adhere to cleaning standards.
• Report damages and keep work areas organized.

Skills

Attention to Detail

Customer Service

Time Management

Teamwork

Physical Fitness

Communication

Job description

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Holiday Inn Milton Keynes - Central

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The Opportunity

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

What You'll Do:

• Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
• Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.

Why You'll Love It:

• Be a Part of Something Special: Join a team that values your hard work and dedication.
• Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
• Grow with Us: Opportunities for personal and professional development in a supportive environment.

Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
• Is a team player who is reliable, punctual and able to work collaboratively with others
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
• Has a positive attitude and a willingness to learn and develop new skills
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.

Hotel

Situated in the heart of Milton Keynes’ business and shopping district, the hotel is a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also conveniently just a 30-minute drive away.

For business travelers, the hotel’s proximity to companies like Argos and Santander is ideal, and the 9 flexible conference rooms in the Academy conference center can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away.

Shopping enthusiasts will appreciate the nearby Intu Milton Keynes Shopping Center mall, which offers a variety of high-street shops. For those seeking adventure, the indoor Snozone provides an opportunity to try skiing

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.