Housekeeping Team Member

LGH Hotels Management Ltd; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel management company as a Housekeeping Team Member at the Holiday Inn London Brent Cross. As a vital part of our team, you will ensure guest satisfaction through your cleaning expertise and attention to detail. Enjoy competitive benefits and opportunities for growth in a dynamic environment dedicated to hospitality.

Benefits

Employee discounts on hotel stays

Access to the IHG employee room benefit programme

Shopping discounts

Free meals on duty

Wellbeing support programs

Qualifications

• Previous experience in a similar role is essential.
• Reliable, punctual, and a positive attitude are required.
• Familiarity with health and safety regulations.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Deliver exceptional service levels to guests.
• Report damages and ensure high cleaning standards.

Skills

Attention to detail

Customer service

Team player

Time management

Education

Experience in housekeeping

Job description

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The Opportunity

Join Our Sparkling Team as a Housekeeping Hero!

Holiday Inn London - Brent Cross

The Opportunity

Join Our Sparkling Team as a Housekeeping Hero!

Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.

What You'll Do

• Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
• Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
• Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
• Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
  
  

Why You'll Love It

• Be a Part of Something Special: Join a team that values your hard work and dedication.
• Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
• Grow with Us: Opportunities for personal and professional development in a supportive environment.
  
  

Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking
  
  

Ideal Candidate

• Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
• Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
• Is a team player who is reliable, punctual and able to work collaboratively with others
• Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
• Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
• Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
• Has a positive attitude and a willingness to learn and develop new skills
• Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
• Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
  
  

Hotel

The Holiday Inn London Brent Cross is a contemporary, stylish, and family-friendly hotel located at the base of the M1 motorway, with easy access to the A406 North Circular. Guests can conveniently explore central London using the free shuttle bus to and from Brent Cross station, with major museums, West End theatres, and the London Eye just a short Tube ride away.

Sports fans and concert-goers will appreciate the hotel’s proximity to Wembley Stadium, while families can enjoy the magical world of Harry Potter at the Warner Bros. Studio in Leavesden or admire vintage aircraft at the nearby RAF Museum in Hendon.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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