Housekeeping Team Member

Allscreens Nationwide Ltd; Heythrop; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Live-in option

Gym & leisure facilities

Food discount onsite

Pension scheme

Career development

Annual leave 28 days

Cycle to Work

Staff discounts Warner/Butlins/Haven

Employee assistance

Free parking

Job summary

Warner Hotels Group is seeking a Housekeeping Team Member at Heythrop Park to deliver exceptional guest room service and uphold high cleanliness standards. You will join a large, friendly team that values pride in attention to detail and a welcoming guest experience.

The role offers an hourly rate up to £13.80 (age dependent) with potential live-in, access to gym facilities, staff discounts, pension, and career development opportunities through recognised qualifications and in-house training.

Qualifications

• Guest-focused and detail-oriented
• Willingness to learn and improve knowledge on customer service
• Team player with supportive attitude

Responsibilities

• Deliver high-quality housekeeping services to guests
• Collaborate with Housekeeping Manager and Team Leaders
• Maintain clean, safe, and inviting guest rooms
• Support wider team as needed to ensure guest satisfaction

Job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Hourly rate: Up to £13.80 per hour dependent on age

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels. We're looking for enthusiastic individuals who are passionate about delivering great guest experiences and take pride in attention to detail. In this role, you'll be part of a supportive team, helping to create a clean, safe, and inviting environment where our guests can relax and enjoy their stay.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels? As a Housekeeping Team Member, you'll receive:

• Potential Live-in available
• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]