Housekeeping Team Member

Warner Hotels; Chipping Norton; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Gym access

Discounted meals onsite

Pension scheme

28 days annual leave

Cycle to work

Job summary

Heythrop Park, part of Warner Hotels Group, is seeking a Housekeeping Team Member to join our 311-bedroom venue set in 440 acres of parkland. Hourly rate up to £13.80 depending on age, with benefits including gym access, discounts, and career development opportunities.

You will work alongside a supportive team to deliver a spotless, safe, and welcoming environment for guests from arrival to departure, contributing to an exceptional stay and ongoing guest satisfaction.

Qualifications

• Deliver a great guest experience by maintaining high standards of cleanliness and service.
• Be proactive in assisting guests and colleagues to ensure an efficient, welcoming environment.
• Demonstrate flexibility and a positive attitude in a fast-paced hotel setting.

Responsibilities

• Deliver a great service within the housekeeping department alongside the Housekeeping Manager and Team Leaders.
• Contribute to a smooth guest journey from arrival to room assignment and beyond.
• Maintain a clean, safe, and inviting environment for guests to enjoy their stay.

Skills

Guest service oriented

Team player

Willingness to learn

Job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Hourly rate: Up to £13.80 per hour dependent on age

We have a fantastic opportunity for a Housekeeping Team Member to join us at Warner Hotels. We're looking for enthusiastic individuals who are passionate about delivering great guest experiences and take pride in attention to detail. In this role, you\'ll be part of a supportive team, helping to create a clean, safe, and inviting environment where our guests can relax and enjoy their stay.

Warner Hotels don\'t just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels? As a Housekeeping Team Member, you\'ll receive:

• Potential Live-in available
• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&J Care Concierge
• Glow Getters and Long Service Awards

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate\'s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\'t hesitate to reach out to us at: [e-mail]