Housekeeping Manager

Warner Hotels; Chipping Norton; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Gym access

60% onsite food discount

Pension scheme

Career development through recognised\

28 days annual leave

Cycle to work

Employee discounts

Life assurance

Free car parking

Flexible working options

Job summary

Warner Hotels is recruiting an Experienced Housekeeping Manager for Heythrop Park, a Warner Hotels property. You will lead a large team, maintain high cleanliness standards, and ensure rooms are prepared for guests with excellent service.

The role offers a competitive salary and strong development opportunities with on‑site facilities and employee benefits. Join a team that values guest experience and continuous improvement.

Qualifications

• Experience of leading a large team in a similar role.
• Possess a management or cleaning qualification or willing to develop to this level (e.g., BICS, CIMS, BIFM).
• The ability to manage costs in line with budgets.
• Can create an environment where the team are able to grow and develop.
• Effective communicator with the ability to clearly articulate ideas.

Responsibilities

• Lead the housekeeping team to deliver the highest standards and guest experiences.
• Ensure rooms and guest areas are prepared to the expected standard and on schedule.
• Collaborate with Head of Facilities to manage labour deployment and priorities.
• Coach and develop team members to improve performance and engagement.

Skills

Team leadership

Budget management

Effective communication

Development coaching

Education

BICS/CIMS/BIFM qualification

Job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Salary £33,000-£40,000 dependent on experience.

We have a fantastic opportunity for an experienced Housekeeping Manager to join the team at Warner Hotels, where you'll play a key role in delivering exceptional guest experiences and maintaining the high standards our guests know and love.

What will I be doing?

Working closely with the Head of Facilities and leading your Housekeeping Team leaders, you will be responsible for the smooth running of the housekeeping team.Working with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

With a strong sense of awareness of timings and standards, you will ensure every room is prepared for the guests’ arrival, being an integral part of their perfect customer journey. You'll also be responsible for managing the cleanliness and appearance of other guest areas across the hotel through your team.

What are we looking for?

• An engaging and motivating leader to ensure the team are working at their best.
• An enthusiasm to maintain and look for opportunities to improve housekeeping standards.
• Ability to effectively lead, motivate and engage your leaders and team, even at peak times.
• Control deployment of labour within the area of responsibility
• Able to manage multiple priorities and adapts quickly to changing requirements.
• Willingness to challenge if standards aren’t meeting required levels.
• Be able to make decisions confidently.
• Capable of monitoring guest insights, using feedback to drive a culture of improvement.
• Ability to coach and develop team to improve performance.
• Able to create a rewarding environment that encourages high team engagement.

What skills do we need?

• Experience of leading a large team in a similar role
• Possess a management or cleaning qualification or willing to develop to this level (e.g., BICS, CIMS, BIFM)
• The ability to manage costs in line with budgets.
• Can create an environment where the team are able to grow and develop.
• Effective communicator with the ability to clearly articulate ideas

Why Work for Warner Hotels?

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]