Housekeeping Team Member

The Crown Hotel; Harrogate; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Room rate discounts

Birthday day off

Maternity leave

Course sponsorship

F&B discount

Refer a Friend

Flexible hours

Wagestream access

Life insurance

Employee assistance

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Housekeeping Team Member for RBH hotels. You will ensure rooms, public areas, and back‑of‑house spaces meet high cleanliness and presentation standards, while adhering to health and safety guidelines.

The role requires flexibility across shifts, including weekends and holidays, with company benefits and staff discounts. Training and uniform provisions apply.

Qualifications

• Attention to detail and commitment to high cleanliness standards.
• Strong organisational skills to manage tasks efficiently.
• Excellent communication and teamwork with guests and colleagues.
• Knowledge of health, safety and hygiene regulations and best practices.
• Flexibility to work weekends, holidays and occasional evenings.

Responsibilities

• Clean all rooms, public areas, and back‑of‑house spaces to high standards.
• Conduct regular inspections of guest rooms and facilities to maintain quality.
• Follow health and safety protocols to ensure a safe environment for staff and guests.

Skills

Attention to detail

Organisational skills

Communication

Health & safety knowledge

Flexibility

Job description

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people.

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

A DAY IN THE LIFE OF A HOUSEKEEPING TEAM MEMBER

• Ensuring all rooms, public areas, and back‑of‑house areas are cleaned to the highest standards of cleanliness, hygiene, and presentation
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain and improve quality standards, addressing any issues promptly
• Follow health and safety protocols, maintaining compliance with industry standards and regulatory requirements to ensure a safe environment for staff and guests

WHAT WE NEED FROM YOU

• Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
• Organisational skills to administer tasks efficiently
• Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
• Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
• Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

Compensation: Minimum Wage