Housekeeping Team Member

Warner Hotels; Harrogate; On-site; GBP 11,020 - 17,908; Full time

Benefits offered by this job

Live-in may be available

Free gym and leisure facilities

Food onsite at discount or free

Staff discounts across Warner Hotels

Career development through training

Job summary

Warner Hotels is seeking a Housekeeping Team Member to join our team in the United Kingdom. The role focuses on delivering excellent housekeeping services and ensuring guests have a superb stay from arrival to room allocation.

You will work with a diverse team to maintain high cleanliness standards, with opportunities for live-in arrangements, gym access, and staff discounts across our brands. Training and development support growth within the company.

Qualifications

• A people person who puts the guest journey at the heart of everything they do.
• Willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Care about the wider team and look to support wherever needed.
• A promise to come to work as your whole authentic self.

Responsibilities

• Develop and grow in delivering a great service within the housekeeping department.
• Work alongside the Housekeeping Manager and Team Leaders to ensure smooth guest journeys from arrival to room.

Skills

Customer service oriented

Team player

Willingness to learn

Job description

Hourly rate: Up to £12.71 per hour dependent on age

We have a fantastic opportunity for a Housekeeping Team Member to join us atWarner Hotels.

The benefits of working with us.

• Live-in may be available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]