Housekeeping Team Leader

Hyatt Hotels Corporation; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a forward-thinking hotel that values empathy and integrity, seeking a Housekeeping Team Leader to supervise operations and inspire a dedicated team. This role offers the chance to uphold cleanliness and presentation standards while fostering a positive work environment. With a commitment to continuous learning and development, you'll enjoy a career path that opens doors across Hyatt Hotels worldwide. Embrace the opportunity to make travel more human and be part of a family that celebrates individuality and values every role in the hospitality sector.

Benefits

12 complimentary nights a year

Discounted hotel stays

Uniform provided and laundered

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in housekeeping management within the luxury segment is essential.
• Excellent leadership and guest service skills are required.

Responsibilities

• Supervise daily operations of the housekeeping department to maintain high standards.
• Train and develop team members while conducting regular inspections.

Skills

Leadership Skills

Communication Skills

Interpersonal Skills

Guest Service Skills

Job description

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Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace, and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space, and an indulgent spa with relaxation lounges, nail salon, spa rooms, and indoor pool.

Duties and Responsibilities

• Supervise daily operations of the housekeeping department, ensuring tasks are efficiently completed to high cleanliness and presentation standards.
• Train new members of the team and provide ongoing development opportunities for existing colleagues.
• Conduct regular inspections of guest rooms and public areas to uphold hotel cleanliness and maintenance standards.
• Monitor supply usage, reorder supplies as necessary, and ensure proper storage to minimize waste and control costs.
• Motivate and inspire the team to achieve their best, fostering a positive work environment.

About You

Previous experience in housekeeping management within the luxury segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.

Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide.
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary.
• Headspace membership and access to our Employee Assistance Programme.
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

Company Values

At Hyatt, 'We care for people so they can be their best.' This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing.

Join Us

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Housekeeping Team Leader role and start your journey with Hyatt Hotels!