Housekeeping Team Leader

Crest Hotels Group; England; À distance; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Friends & Family rate

Meal on duty

Food & beverage discount

Hospitality rewards

Retail & dining discounts

Employee assistance programme

Online GP appointments

Résumé du poste

Avisford Park Hotel is seeking a proactive Housekeeping Team Leader to oversee daily cleaning operations across guest bedrooms and public areas, ensuring a warm, welcoming environment for every guest.

You will lead and train the housekeeping team, coordinate tasks, and maintain high standards of cleanliness and presentation, while upholding health and safety regulations. The role reports to the Hotel Manager and offers an opportunity to advance within the hotel group.

Qualifications

• Experience leading a hotel housekeeping team.
• Strong leadership, communication and problem solving.
• Excellent attention to detail and cleanliness standards.
• Knowledge of health and safety regulations.

Responsabilités

• Oversee housekeeping across public areas and guest bedrooms.
• Lead, train and motivate the team to maintain standards.
• Ensure safe working practices and compliance.
• Utilize Rez Control to allocate tasks and track training.

Connaissances

Leadership

Team management

Attention to detail

Communication

Problem solving

Health & safety knowledge

Outils

Rez Control

Description du poste

Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.

The Role of Housekeeping Team Leader

The Housekeeping Team Leader will be responsible for being both pro-active and reactive in ensuring that all public areas and guest bedrooms are clean and welcoming at all times.

The Housekeeping Team Leader will be responsible for supporting the Hotel Manager and leading the team to ensure that all standards are maintained, colleagues are trained and working safely at all times. Fantastic organisation, communication, problem solving and being adaptable are attributes required in the role.

An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make an impact on our guests.

The Housekeeping Team Leader will use Rez Control to monitor room sales and requests to allocate job lists, keep accurate and up to date records of training and all statutory jobs as required. The role is a hands-on role for someone who can lead a team to strive for excellence.

The role of Housekeeping Team Leader will report to the Hotel Manager and is ideal for someone who has strong demonstratable experience in housekeeping. It is a perfect opportunity for someone who would like to take the next step in their career.

Job Overview:

As a Housekeeping Team Leader, you will play a vital role in ensuring the highest standards of cleanliness, hygiene, and presentation throughout the hotel. You will oversee the housekeeping team, manage daily operations, and ensure guest satisfaction by maintaining a welcoming and well-maintained environment. This role requires strong leadership, attention to detail, and a passion for exceptional service.

Experience & Qualifications

• Previous experience in housekeeping, ideally in a Team Leader role within a hotel or hospitality setting.
• Strong leadership and team management skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to work efficiently in a fast-paced environment.
• Strong communication and problem-solving abilities.
• Knowledge of health and safety regulations.
• £70 BB per night for Friends and Family rate
• Celebration of milestone employment anniversaries
• 50% off Food & Beverage in our hotels
• Meals on duty provided
• Access to Hospitality Rewards
• Offerings from retail and dining discounts
• Employee Assistance Programme and same day on-line GP appointments