Housekeeping Team Leader

Unite Students; Bristol; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading provider of student accommodation in the UK is seeking Housekeeping Team Leaders to guide their teams in delivering exceptional service and maintaining vibrant living spaces for students. The role involves leadership activities, hands-on housekeeping, and ensuring that the students feel at home. As part of Unite Students, you will receive competitive pay, a bonus structure, generous holiday leave, and various health benefits.

Benefits

25 days' paid holiday

Annual discretionary bonus

Generous pension scheme

Healthcare Cash Plan

Enhanced Family Leave

Employee Life Assurance

Discounts portal

Qualifications

• You are hardworking and detail-oriented.
• Ability to lead a small team and delegate tasks effectively.
• Strong communication skills, able to listen and respond appropriately.

Responsibilities

• Organising daily activities of the housekeeping team.
• Maintaining a clean and safe environment.
• Providing hands-on support to aid team development.

Skills

Attention to detail

Leadership

Communication

Problem-solving

Teamwork

Job description

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Salary: £23,965 - £27,225 per annum (depending on experience), plus bonus and benefits

Hours: 37.5 hours per week. Housekeeping Team Leaders work 5 days out of 7, between the hours of 8am and 6pm. Weekends will be required on a rota basis.

Help us make our properties Home

Would you be comfortable helping our students keep their new space clean and tidy, whilst being a caring and familiar face to support them get to grips with the basics of living away from home for the first time? If you can lead and motivate others to do the same, we have room for you in a company that will recognise, reward, and grow your potential.

We are Unite Students , a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. We are looking for Housekeeping Team Leaders with an excellent eye for detail, who take great pride in their work, and who can lead a team to provide an outstanding service, and safe and welcoming home for our students.

You will deliver exceptional service and lead a team of Housekeepers across several of our properties, to ensure our buildings are kept clean and well-presented so that our students can flourish and thrive in a safe and welcoming environment. This is hands-on role where you`ll have plenty of opportunity to get stuck in and share your knowledge with the students who call uS Home.

You will be:

• Organising the day-to-day activities of the team, including delegating tasks, monitoring standards, and setting targets
• Maintaining a clean, safe, and secure environment for everyone, including liaising with maintenance teams to resolve issues
• Providing hands on support to the team to aid their learning and development, and help them to reach their potential
• Leading by example - never walking past a mess without doing something about it!

You will also ensure that you and your team:

• Get to know our students and help them settle into their new environment
• Actively listen to our students, directing them to available support whenever it is needed
• Take ownership of issues, including taking immediate and appropriate action in the case of an incident or emergency
• Adhere to our policies, procedures and specified ways of working at all times, including completion of basic monitoring and compliance

What we`re looking for:

• You are detail oriented, nothing escapes your eye
• You are hardworking and willing to get stuck in alongside your team
• You are able to delegate tasks fairly, bearing in mind your team`s strengths and weaknesses
• You are a confident housekeeper and able to lead a small team when required
• You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture.
• You remain calm and focussed, even in difficult or pressurised situations
• You have the ability to find a solution to a new situation or challenge
• You are confident working both alone on your own or as part of a team
• You understand and respect the diversity of others` cultures, beliefs, and backgrounds.

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!