Team Leader

Card Factory; Trowbridge; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading retailer in greeting cards and gifts is seeking a Team Leader to enhance customer experiences in Trowbridge. This role focuses on operational excellence and team leadership to drive sales and maintain exceptional service standards. With a commitment to employee growth, the company offers various benefits and opportunities for advancement.

Benefits

25% colleague discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support

Seasonal incentive schemes

Opportunity to apply for Retail Apprenticeships

Access to blended learning and development content

Discounted mobile phone contracts

Employee Assistance Programme

Qualifications

• Demonstrate good leadership skills.
• Passionate about customer experience.
• Commercially minded.

Responsibilities

• Support Store Manager in delivering commercial growth.
• Lead store teams to deliver exceptional service.
• Review store performance data.

Skills

Leadership

Customer Service

Teamwork

Job description

4 weeks ago Be among the first 25 applicants

Job Introduction

Contracted Hours Available: 20

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

Job Introduction

Location: Trowbridge, The Shires, BA14 8AT

Contracted Hours Available: 20

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Is customer centric with a passion for driving excellence service.
• You will be able to demonstrate a good leadership skills
• Positive forward thinking approach.
• Is comfortable reviewing store performance data.
• Commercially minded.
• Is an engaging and enthusiastic team player.
  
  

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

• 25% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
• Financial Education Tools
• Salary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounted mobile phone contracts
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  
  

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail

Referrals increase your chances of interviewing at Card Factory by 2x

Get notified about new Team Lead jobs in Trowbridge, England, United Kingdom.

Trowbridge, England, United Kingdom 1 week ago

City Of Bristol, England, United Kingdom 1 week ago

Cribbs Causeway, England, United Kingdom 5 days ago

Bristol, England, United Kingdom 1 day ago

Bristol, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 4 days ago

Whitley, England, United Kingdom 3 days ago

Bristol, England, United Kingdom 1 week ago

Melksham, England, United Kingdom 2 weeks ago

Greater Bristol Area, United Kingdom 2 days ago

Bristol, England, United Kingdom 1 month ago

City Of Bristol, England, United Kingdom 3 weeks ago

Bristol, England, United Kingdom 1 week ago

Frome, England, United Kingdom 2 months ago

Recruitment Manager - Front Office (12-month FTC)

Keynsham, England, United Kingdom 5 days ago

Management Consultant - Senior And Lead Level

Bristol, England, United Kingdom 1 month ago

Bath, England, United Kingdom 4 weeks ago

Bath, England, United Kingdom 4 weeks ago

Bristol, England, United Kingdom 5 days ago

Bath, England, United Kingdom 3 weeks ago

Team Leader – Centralised Outpatient Services

Bristol, England, United Kingdom 1 day ago

Principal Service Manager (Standard Support) (ED12670)

Bristol, England, United Kingdom 3 days ago

Kingswood, England, United Kingdom 5 days ago

Amesbury, England, United Kingdom 23 hours ago

Bristol, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.